Customer Service Representative

2 weeks ago


Oakville, Ontario, Canada Fuze HR Solutions Full time

We are actively interviewing for a Junior Customer Service Representative for a leading and growing Marketing company located in Oakville. If you have 3+ years' post secondary or work experience in a Customer Service position and looking to join a dynamic organization, please read on...

What our client offers:

·Full time opportunity

·Salary up to $45,000 based on experience

·2 weeks vacation

·Great benefits

·Day shift

·Great opportunity to grow with the company

Your tasks as the Customer Service Representative :

·Enter orders promptly and with accuracy

·Manage open orders to ensure timely fulfillment and communication

·Coordinate with several internal departments/sales reps to support inquiries from the customer

·Respond promptly to customer inquiries

·Complete transactions (invoice) for all Warehouse Accounts

·Answer, and direct phone calls to appropriate department/personnel

·Work closely with other departments to address customer needs and improve service delivery

·Other duties as assigned

The required qualifications of the Customer Service Representative:

·3+ years' post secondary or work experience in a similar Customer Service position

·Demonstrate desire to provide excellence in Customer Service

·Meticulous attention to detail

·Excellent follow-up / follow-through

·Ability to organize, plan, and prioritize work

·Proficient spoken and written English

·Proficient in MS Office programs (Outlook, Excel, Word)

·Ability to work in a fast-paced ever-changing environment

·Able to go in the office 5 days a week.



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