Customer Service
2 weeks ago
Inside Sales
WIKA Instruments Ltd. (Oakville, ON /Quebec)
Permanent
WIKA is a global market leader in pressure, temperature, level, force and flow measurement, as well as in calibration. Working together with our customers, we develop comprehensive solutions based on our high-quality measurement technology components, with the solutions ultimately being integrated in their business processes.
Specific responsibilities:
- Prepare quotations in response to customer inquiries; in accordance with controlled prices, discounts, terms and conditions and sales policies and procedures.
- Review customer purchase orders for correct pricing, discounts, terms and conditions, part numbers and prepare for order entry.
- Respond to all customer requests for sale order status, expedite emergency shipments.
- Prepare required or ensure the preparation of all required documentation.
- Document and forward to Inside Sales Supervisor all customer complaints
WIKA will provide:
- Competitive salary
- Attractive health benefits
- Participation in a group RRSP plan
- Family like culture
- Good working environment
Knowledge, Skills & Abilities:
- Minimum High School Diploma and technical education or experience.
- 2-5 years’ experience in a fast paced office environment in inside sales.
- Experience with accounting software packages with good typing skills
- Demonstrate good verbal/written communication in English and French, organizational skill and flexibility in dealing with a variety of tasks
- Detail oriented
- Experience with accounting software packages with good typing
**Job Types**: Full-time, Permanent
**Salary**: From $50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- RRSP match
- Tuition reimbursement
- Work from home
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English, French (required)
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