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Human Resources Manager

2 months ago


Halifax, Canada Rafflebox Technologies Inc. Full time

**Position: Human Resources Manager (Hybrid/Split office and remote)**

**Organization**
Rafflebox Technologies is an Online Fundraising platform helping Canadian organizations from coast to coast. We are looking to expand our Customer Support Team in Halifax, NS.

You will be part of a small team of competitive, passionate, and dedicated individuals who strive to help our customers reach their fundraising goals while delivering support to our non-profit and charitable partners.

**Job Overview**

This position requires an individual who can find the delicate balance between developing strategies, executing on organizational projects, manage employee relations while providing purposeful hands-on support with the day-to-day HR operations.

This position is Hybrid and will be split between our downtown office and at home/remote.

**Responsibilities**

**Culture**
- Acts as a trusted HR advisor to ensure sound decisions are being made in alignment with the organization's values, culture and all legal requirements are met in making such decisions.
- Support growth and development of organizational culture through executing changes based on engagement of employees.
- Sets the tone for the team through modelling and reinforcing expected behaviors and provides leadership in team workshops.
- Lead internal committees focusing on collaboration of engagement, wellness, and diversity across the organization.

**HR Operations & Employee Relations**
- Updates HR practices and policies with the ability to execute and educate staff through proper change management. Ensures these are consistently applied (ie employee relations, wellness, and diversity & inclusion).
- Leads the management, oversight and administration of the organization's benefits and health care expense programs. This includes regulatory requirements, timely reporting, and employee education of the plans.
- Responsible for compliance with legislative requirements across Canada & the US, ensuring employee and labour relations compliance. Stays up to date on current trends, best practices, legislative changes, and industry standards.
- Implements & tailor performance management programs or Performance improvement planning and continuously investigates areas of development.
- Facilitates progressive discipline and termination of employment meetings with Managers. Conducts investigations and recommendations when formal complaints arise.
- Proactively seeks trends and recommendations for areas of improvement with the ability to create, produce and analyze HR related trends including compensation, retention, and operational alignment.
- Uses HRIS and other software tools to maintain employee records and required personnel documentation. Continuous improvement of department processes effectiveness with ability to execute efficiencies.

**Strategy**
- Responsible for collaborating with the senior leadership team to execute the HR strategic plan in alignment with the overall goals, objectives, and business strategy.
- Lead the organization’s corporate structures in accordance with company roadmap and growth objectives.

**Training & Development**
- Works in collaboration with the management team to foster the growth of internal talent, succession planning and talent gaps for future growth.
- Plans, facilitates, and evaluates training initiatives which meet the development needs of employees.

**Talent Acquisition & Retention**
- Manages the recruitment process helping to build a talent pool by creating and executing a strategy for attracting talent (ie/ identify labor pools, create and sustain partnerships, identify the root cause of turnover and provide solutions).
- Continuous analysis of employee retention, implementing strategies to improve.

**Qualifications**
- Post-secondary diploma or degree in Human Resources (equivalent experience considered)
- Minimum 5 - 7 years working experience in progressive HR roles
- Leadership experience (2 years)
- Tactical experience with managing benefits (Manulife and myHSA)
- Proven ability to build relationships at all levels of the organization.
- Business acumen and ability to quickly learn and understand the industry, organization, and HR needs.
- Payroll knowledge and past experience in either ADP, Wagepoint or Paychex is an asset (payroll can be taught and education provided)
- Able to effectively communicate both verbally and written.
- Knowledge of Health and Safety practices and legislation
- Strong commitment to positive work culture, wellness, and diversity & inclusion
- Excellent organizational skills
- Proficiency in MS Office including Excel, Word and PowerPoint.

**Required Competencies**
- Clear and concise communicator, influencer, and negotiator, able to build and maintain partnerships with managers, leaders, and stakeholders.
- Ability to motivate and work with others.
- People-centric, relationship and collaborative orientation.
- Demonstrated success in working in a fast-paced environment with high vo