Coordinator

7 months ago


Montréal, Canada National Bank of Canada Full time

A career as a Coordinator in the IT and Operations team means playing a crucial strategic role with the executive team. You carry out various coordination, planning and project management tasks in order to optimize the schedule and facilitate the achievement of the objectives of the business line and your managers.

**Your job**
- Organize internal and external meetings by ensuring administrative follow-up and coordinating all related logistics.
- Coordinate various administrative aspects of the sector (Access Management, Intern Program, HR Aspects, Invoice Management and IT Needs Management).
- Interact confidentially with external partners, the various departments of the Bank and internal members on various files and ensure the coordination of requests.
- Draft, translate or edit certain internal and external communications in both French and English.
- Provide administrative support to your teams and work closely with the team to improve the administrative functioning of the department and the development of internal procedures and processes.
- Assist the management team in the preparation of presentations on various topics and involvement in various special projects

**Your team**

Within the IT and Operations sector, you will report to the Vice President of Business Operations. In your role, you will provide support to a member of the Customer Experience Centre team (Vice President, Transformation), who is part of the Personal Individuals sector. Teams play a central role in the customer experience. The Commercial Operations sector stands out for its thoroughness and the quality of its execution when granting or supporting products for the Bank's business clients. At the Customer Experience Centre level, the team you will support oversees the transformation of customer contact centres for the Bank.

We favour a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you, and working in collaboration with colleagues of diverse expertise and profiles.

**Prerequisite**
- Completed vocational or college diploma or academic equivalent, and five years of relevant experience
- Analytical mind and strong desire to learn
- Excellent knowledge of Microsoft Office Suite
- Experience working with a large group of employees.
- Ability to deal with urgent situations and manage multiple situations at the same time
- Strong written and oral communication skills as well as interpersonal skills.

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us


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