Operations Coordinator

5 months ago


Montréal, Canada LCI Education Full time

The operations coordinator serve as the main point of contact between Lasalle College Montreal and the LCI Language School. This role is crucial to ensuring the smooth operation of the French program, in compliance with the requirements of Bill 96. The coordinator will manage class schedules, teachers' timetables and absences, resolve student issues, and guide both students and teachers to appropriate resources. Additionally, the coordinator will be responsible for addressing technical questions from instructors.
RESPONSIBILITIES
- Organize and maintain class schedules for the French program.
- Manage teachers' timetables, including handling absences and finding substitutes if necessary.
- Address and resolve student issues, directing them to appropriate resources when necessary.
- Provide support to instructors by answering their technical questions and assisting with classroom-related concerns.
- Act as a liaison between LCM and LCILS, ensuring clear communication and coordination.
- Ensure the smooth operation of the French program, adhering to the requirements of Bill 96.
- Maintain detailed records and ensure accuracy in all planning and coordination tasks.

**REQUIREMENTS**:

- Diploma of Collegial Studies (DCS);
- Experience in teaching English as a Second Language (ESL) or French as a Second Language (FSL), with a preference for experience in FSL;
- Bilingualism in French and English;
- Exceptional organizational skills and attention to detail;
- Strong problem-solving abilities;
- Ability to effectively manage multiple tasks and priorities;
- Excellent communication and interpersonal skills;
- Ability to work independently and as part of a team.

This role involves interaction with internal and external clients and partners on a national and global scale. Professional proficiency in English is therefore a requirement for this role.

**BENEFITS**:

- Permanent full-time position;
- Transportation allowance;
- Workplace child care;
- Group insurance, including EAP and telemedicine;
- Retirement Savings Plan;
- Health & Wellness Program.

LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities. If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.


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