Call Centre Representative

2 weeks ago


St Catharines, Canada Phoenix Building Components Full time

**Location Requirements**: Must legally reside Canada

**Core Responsibilities**:

- Handle inbound service calls
- Understand and strive to meet or exceed metrics while providing excellent customer service
- Navigate through multiple systems

**Required qualifications, skills and experience**

**Work with Us and You'll Enjoy**:

- Hands-on, 100% paid training
- Work from home benefits include saving time, money, and the environment
- Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off

**Qualifications**:

- You are 18 years of age or older
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit 30 working hours per week

**Equipment & Internet Requirements**:

- USB Headset
- Monitor
- Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: $21.50 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- No weekends

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person


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