Business Process Administrator

2 months ago


Edmonton, Canada University of Alberta Full time

**VPR Research Services Office**:

- Competition No.

**S109251298**
- Posting Date

**Jun 15, 2023**
- Closing Date

**Jun 29, 2023**
- Position Type

**Full Time - Operating Funded**
- Salary Range

**$47,210 to $63,741 per year**
- Grade

**07**
- Hours

**35**

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Working for the University of Alberta**

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Position summary**

Reporting to the Assistant Director, Strategic and Business Initiatives, the Business Process Administrator is responsible for performing a variety of functions within the Strategic and Business Initiatives Team that provides end-to-end research administration support. The Business Process Administrator is responsible for incoming mail and document distribution, records management and a wide variety of administrative functions within the Research Services Office (RSO).

The Business Process Administrator will independently review and distribute incoming documents to ensure that critical information and project statuses within the RSO's grants management system are updated while ensuring the completeness of the documentation whenever possible. A critical component to this job is to ensure that all documents are distributed to the appropriate team/individual within the RSO on a timely basis to facilitate the efficient, effective and prompt processing of research awards.

The Business Process Administrator will work collaboratively with other RSO staff to maintain and improve the electronic and paper-based records management systems within the RSO.

Working in a service-oriented, time-sensitive, high-volume environment, the Business Process Administrator must develop an understanding of the end-to-end research administration system to act independently in providing a broad spectrum of administrative support to RSO and the University community.

The Business Process Administrator will liaise with the university community and external sponsors to provide general information and respond to inquiries on grants, contracts/agreements, and policies and procedures.

The Business Process Administrator will provide reception coverage for short periods of time (vacations less than two days, casual absences and medical appointments, etc).

**Duties**

Mail (electronic and paper) and Document Distribution
- Serves as the first point-of-contact for RSO incoming mail; assigns and distributes to appropriate staff for further action
- Reviews, prioritizes and distributes incoming paper mail; updates document files
- Escalates 'time-sensitive' files to appropriate team
- Checks and ensures that document packages are complete upon their arrival at RSO's central office, trains and educates University community and RSO staff as necessary
- Assists in troubleshooting and resolving issues on "problem" documents/requests in consultation with appropriate staff
- Creates new and/or updates existing proposals in the RSO grants management system for awards and agreements, ensuring that matching existing files are identified
- Reviews competition results and updates the RSO grants management system records
- Reviews transfer of funding requests from Advancement Services to ensure that documentation packages are complete and provides written approval for transfers to proceed
- Receives and records all in-coming cheques from sponsors and forwards to Financial Services
- Provides cover off for other administrative positions within the team
- Performs other duties as required

Ethics Certification
- Develops and maintains a solid working knowledge of the Research & Ethics Management

Online (REMO) system used by the Research Ethics Office (REO) to administer ethics approvals
- Files approved ethics notifications in the electronic folder in "rsoadmin"
- Coordinates the processes for addressing projects with expired, suspended and external ethics approvals; updates the associated spreadsheet; provide information to the Assist



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