Front of House Team Lead
4 weeks ago
**Responsibilities**:
- Greet customers and provide excellent customer service including serving customers
- Manage customer inquiries and resolve issues promptly
- Operate cash registers and handle transactions accurately
- Maintain a clean and organized front end area. This includes daily cleaning duties shared between all team members.
- Collaborate with other team members to ensure smooth operations
- Oversee front of house area and manage front of house team.
- Provide ongoing support, training, monitoring and motivating front of house team
- Enforcing and following company policies and procedures.
- Inventory management
- Social media and customer engagement.
**Requirements**:
- Minimum 2 years in the food industry
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of cash handling procedures
- Attention to detail and accuracy in transactions
- Flexibility to work varying shifts including weekends, holiday weekends and events. This position will be Tuesday-Saturday, with a range of opening and closing shifts
- Must have food knowledge surrounding dietary restrictions
- Team player who can work cohesively with all team members but has the ability to work efficiently when alone
- Must be able to adapt at problem-solving
- Ability to multi-task within a fast paced environment
- Extremely strong communicator with the ability to listen
- Ability to prioritize tasks and strong time management skills
- Must have knowledge of The Bakery. Let us know how you heard about us
Join our team as a Front of House Lead and be part of a dynamic work environment where your skills and expertise will be valued. Working hours are between 7:00-5:00pm Tuesday-Saturday with a mix of opening and closing shifts. Saturdays are a must
Interviews will begin Monday June 17, 2024, and we're looking to fill the position as soon as possible.
**Job Types**: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Morning shift
Supplemental pay types:
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Food Handler Certification (required)
Work Location: In person
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