Health Initiatives Supervisor

6 months ago

Waterloo, Canada House of Friendship Full time

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun

Sounds pretty great, doesn’t it? It is

A shelter program that is following the ShelterCare model of providing a place to stay and staff support 24/7. ShelterCare creates opportunities where individuals experiencing homelessness have access to on-site, integrated housing and health supports so they can become healthier and

housed - exiting the cycle of homelessness for good. The Supervisor, Health Initiatives will utilize their passion for coaching and developing people and teams. They will provide leadership and support for the ongoing operations of the program including the development and implementation of health initiatives and a team of Care Coordinators and Addictions counsellors. This role uses their strength in partnerships to build and leverage relationships with community health partners. They will provide leadership and support for the ongoing operations of the program and the integration of health services at ShelterCare.

*** This is a permanent, salaried, full-time (37.5 hours per week) position with paid sick time, personal days, vacation time, group health benefits and defined contribution pension plan.**

**Schedule to be Saturday to Wednesday, daytime hours. Some flexibility required.**

**Applicants must be authorized, in good standing, with the Ontario College of Social Workers Social Service Workers (OCSWSSW) or the College of Registered Psychotherapists of Ontario (CRPO).**

**Successful completion of a Police Records Check (Vulnerable Sector)**

**is required pre-employment.**

**Key Responsibilities**:

- Lead, develop and support the staff, volunteers and students working within assigned programs, including coaching and development, team dynamics, conflict management etc.
- Responsible for all aspects of leading an interdisciplinary team (Care Coordinators and Addictions Counsellors) including recruitment, retention, training and onboarding, supervision and performance assessment, development and management
- Supervisory responsibilities for health and safety within each program; ensuring a physically and psychologically healthy work environment for all team members
- Responsible for scheduling and the allocation of staff, students and volunteers based on the needs of each program and/or site
- Maintain communication with staff team, perform regular check-ins and reviews, and supporting staff professional development
- Attend and provide clinical supervision and case consultations for assigned staff
- Responsible for, with guidance from the program managers, program design and delivery ensuring timely and appropriate community-based programming to meet the needs of those in the community experiencing housing loss and the social impacts of homelessness (i.e. low income, food insecurity, etc.)
- Responsible for the day-to-day operations of the assigned programs including day to day operational budget and financial functions, coordination of data collection, database management (i.e. HIFIS), staff and participant safety, time sheets and other applicable administrative duties
- Maintain high level of proficiency with respect to confidentiality in compliance with Personal Health Information Protection Act (PHIPA)
- Work with program manager and other addiction/housing services management to evaluate programs and overall approach for addiction treatment and housing outcomes - includes collecting and providing feedback about program development, service changes, creation of new services based on participant and staff identified needs
- Support the manager with creating reports and proposals to support or source funding by sharing program insights, collecting registration and financial records, and coordinating program data collection
- Responsible for property management functions
- Provide timely and appropriate housing and sheltering programming to meet the needs of those in our community who are experiencing homelessness
- Intentional performance development centered on an anti-oppressive, trauma informed approach in supporting people experiencing homelessness
- Complete documentation and data entry in accordance with agency and legislative requirements, including fulfillment of documentation requests from participants or other professionals
- Support staff in assessing complex situations and making appropriate decisions
- Review Assessments/Treatment Plans
- Establish strong rapport and maintain appropriate professional relationships
- Health Care Partnerships_
- Designing and providing consistent quality programs through the lens of justice, diversity and e

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