Front of House Manager

2 weeks ago


Waterloo, Canada Beertown Public House Full time

**TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**:
With new locations on the horizon in 2021, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their team and our business forward.

Our goal is to foster a work experience that provides our Chefs & Managers with:

- Pride in their role and the company they work for
- Personal & professional respect from all stakeholders
- Ongoing learning & career development with a clear path for growth
- An independent atmosphere that welcomes everyone’s ideas & initiatives
- Competititive remuneration (plus benefits & earned bonuses)
- Meaningful relationships and mentorships
- Possibilities for personal & professional growth
- all while having good time

If you
- know that ‘real’ people work nights & weekends,
- believe that successful people don’t know more, they do more,
- feel the restaurant operates at it’s best when you’re there,
- take the bull by the horns,
- work hard to succeed hard,
- aspire to achieve greatness in your career,

success is here for you to work towards.

**About the Service Manager Role**:

- Full-time, salaried, management position, reporting directly to the General Manager
- Directly responsible for the Server team, ensuring adherence to Beertown service standards.
- Operate shifts with excellence, leading to increases in sales week over week, year over year.
- Leading & coaching service team in fulfilling steps of service and all side-work both pre and post-service
- Handles any service or Guest concerns during the shift with Hospitality from the Heart
- Hire, train, mentor and schedule (weekly) Server team
- Facilitate Focus of the Week program for Front of House
- Monitor daily cleanliness of restaurant, attacking any cleaning & repair concerns with urgency
- Manage reservation book in concert with Front of House Management Team.
- Assist in managing costs related to service - Front of House Labour & Uniform Inventory, Local Store Marketing (to name a few)

**Service Manager Earnings & Perks**:

- $48,000 - $52,000 annual salary
- Bonus Incentive ($6000 annually, paid quarterly as earned)
- Comprehensive Management Benefits & Life Insurance Plan - enrolled on day 1
- Paid Vacation Time
- Daily Management Meals
- Charcoal Group Team Member Dining Discount
- Comprehensive initial & ongoing training provided
- Career growth & ongoing development opportunities
- Positive, supportive & inclusive team culture
- Beertown Public House is a concept of the Charcoal Group of Restaurants (an independent company of insane greatness & winner of Food Service Canada’s 2019 Independent Restauranteur of the Year Award). Learn more about Beertown and our rich hospitality history at beertown.ca & charcoalgroup.ca_

Location: 75 King Street South, Waterloo, ON N2J 1P2

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Store discount
- Vision care

Schedule:

- Day shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
We have made thoughtful, measured adjustments to our operations to ensure the safety of both our Team and Guests. To learn more, visit our Operations Playbook at this link:
**Experience**:

- Restaurant management: 2 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person



  • Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their...


  • Waterloo, Canada East Side Mario's Waterloo (King) Full time

    **FRONT OF HOUSE** **MANAGER** Location: East Side Mario’s Waterloo King St. **Hey, wanna be part of the family?** East Side Mario’s is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian foods in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic...


  • Waterloo, Canada CE Food Experience & The Bakery Full time

    **Responsibilities**: - Greet customers and provide excellent customer service including serving customers - Manage customer inquiries and resolve issues promptly - Operate cash registers and handle transactions accurately - Maintain a clean and organized front end area. This includes daily cleaning duties shared between all team members. - Collaborate with...


  • Waterloo, Canada Famoso Neapolitan Pizzeria + Bar Full time

    **Famoso Pizzeria + Bar** is an established full service restaurant located in the heart of Uptown Waterloo. We are currently seeking a Front-of-House manger (Assistant to the GM) to assist with our daily operations. This full-time position is best suited for self-motivated individuals who have experience leading, managing and building a team in the...


  • Waterloo, Canada East Side Mario's Full time

    **Restaurant Supervisor/Server** **East Side Mario’s**is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian foods in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic people with a great personality and a knack for keeping guests happy. time. We are...


  • Waterloo, Canada East Side Mario's Full time

    **Restaurant Supervisor/Server** **East Side Mario’s**is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian foods in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic people with a great personality and a knack for keeping guests happy. time. We are...

  • Evening Baker

    3 weeks ago


    Waterloo, Canada Sweet Lou's Cookies Ltd. Full time

    Join a high performing company that is growing! This position allows you to gain a wide range of experience that will help your career in the food industry. The shifts are from 5 pm to 1:15 am seven days a week with two consecutive days off. If you're graduating from the Conestoga Baking program, we're looking for you! Or if you are a professionally...

  • Food Service Worker

    3 weeks ago


    Waterloo, Canada Sodexo Canada Ltd Full time

    **Company Description** Grow your career with a company that shares your passion! Sodexo **has an exciting new opportunity to join the Sodexo team as our next** Food Service Worker/Front of House.** At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of...

  • Addiction Counsellor

    2 weeks ago


    Kitchener-Waterloo, Canada House of Friendship Full time

    At House of Friendship we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values...

  • Resturant Manager

    6 days ago


    Kitchener-Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon in 2021, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves,...

  • Resturant Manager

    4 weeks ago


    Kitchener-Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros forward-thinking pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push...

  • Resturant Manager

    4 weeks ago


    Kitchener-Waterloo, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: With new locations on the horizon in 2021, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves,...

  • Guest Service Manager

    4 weeks ago


    Waterloo, Canada Beertown Public House Full time

    Do you love hospitality, but prefer to work only during the daytime? Well, HERE is your opportunity to work in a fun, fast-paced restaurant, owning all aspects of daily opening procedures & lunch service. With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven...


  • Waterloo, Canada House of Friendship Full time

    At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values...

  • Front Desk Agent

    4 weeks ago


    Waterloo, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...


  • Waterloo, Canada Region of Waterloo Full time

    **Our Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...

  • Supervisor, Housing

    2 weeks ago


    Waterloo, Canada Region of Waterloo Full time

    **Job Req ID**:822**Department**:Housing and Support Providers (B)Supervisor, Housing & Support Providers **Job Number**:822**Job Type**: Temporary Full-Time - **Temp Contract Length**: 12 months - **Location**: 99 Regina St S - Public Health & Community Serv - **Job Category**: Health Care and Social Assistance - **Number of Positions**:1 - **Department**:...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Financial Analyst, Campus Housing will assist the Manager, Financial Operations in providing financial and operational support within the Campus Housing department. This role will support complex financial and accounting tasks and perform a wide variety of detailed analysis. The Financial Analyst will prepare and present materials that support...


  • Waterloo, Canada Region of Waterloo Full time

    **Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...


  • Waterloo, Canada Region of Waterloo Full time

    **Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...