Guest Service Agent

Do you start your day with a smile? Do you have strong customer service skills? Are you an independent worker who enjoys being part of a team? Then send us your resume because we're looking for you!! - **Role Responsibilities**:_ As a Guest Services Agent: - you will assist guests efficiently, courteously and professionally at all times - provide a high...

**Job Description: Guest Services Agent** **Company**: Confederation Place Hotel **Location**: Kingston, ON K7L 2Z4 **Job Type**: Permanent, Part-time, Full-time **Salary**: $18.25 per hour **Benefits**: Dental care, Extended health care, Life insurance, Paid time off **Schedule**: Flexible to work morning, afternoon, or evening shifts as well as...

As a Guest Services Agent, you will be the face of the hotel and will be required to provide guests with exceptional customer service both in person and over the phone. You are the ambassador of the hotel during a guest’s stay which means offering a warm welcome when they arrive, providing information about the local area, informing guests of hotel...

**Guest Services Agent**: **Responsibilities**: **Guest services**: - assists with complex reservations such as: meeting/workshop groups, weddings and team bookings - checking in and out hotel guests, activating keys, pre-authorizing credit cards, billing and cash handling, ensuring all applicable accurate records are created and maintained - preparing a...

Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

Quality Inn & Suites Kingston is a small business in Kingston, ON. We are inclusive and collaborative. Our work environment includes: - Safe work environment - Relaxed atmosphere - Guest Services Agent - Front Desk Agent_ Maintain a positive attitude and good communication, maintain excellent grooming standards. Must always be in full uniform. -...

**THE OPPORTUNITY**: GUEST SERVICES AGENT/ NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...

Job OverviewCheck-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction.Duties and ResponsibilitiesWelcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location; prepares for...

Job Overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. **Responsibilities**: Welcome guests in a friendly, prompt and professional manner. Register guests, issue room keys, provide information on hotel services and room location; prepares for...

Holiday Inn Express Kingston West Candlewood Suites Kingston West **What’s the job?** The moment a guest steps into one of our Brand New hotels, they walk into a genuinely memorable experience. As a Guest Service Representative/Night Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every...

**Company Overview**: **Responsibilities and Duties** Create, modify and cancel reservations as per hotel procedures Handle all guest check-ins/check-outs Handle all guest registrations and room assignments Work closely and maintain proper communication with all hotel departments (housekeeping and maintenance) Resolve all customer complaints Maintain...

**Company Overview**: **Responsibilities and Duties** Create, modify and cancel reservations as per hotel procedures Handle all guest check-ins/check-outs Handle all guest registrations and room assignments Work closely and maintain proper communication with all hotel departments (housekeeping and maintenance) Resolve all customer complaints Maintain...

Required to work days, evenings, overnights, and holidays. Job Summary Process All guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and...

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate...

**Guest Relations Agent (Bilingual - Casual)** COMPETITION No: 2023-SLPC-1295 CLASSIFICATION: Travel Counsellor 2 COMPENSATION GROUP: OPSEU - Administrative SALARY RANGE: $25.15 - $29.25 per hour PERIOD OF EMPLOYMENT: July 2023 to January 24, 2024 (possibility of extension) Group 1 temporary HOURS OF WORK: Variable to 36 hours per week(must be able to...

JOB OVERVIEW Manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. DUTIES AND...

JOB OVERVIEW Manage all aspects of the front office areas which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards and desk merchandising. DUTIES AND...