Petitions Information Assistant

2 weeks ago


Toronto, Canada York University Full time

**Purpose**:
The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 23,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools and Colleges, plus the IBM Markham Learning Site. York University is known for championing new ways of thinking that drive excellence in promoting and enhancing, teaching, research, and student success. Through innovative course design, diverse experiential education and learning opportunities, and a supportive community environment, our students receive the education they need to create big ideas that have an impact on the world.Reporting to the Manager, Faculty Council the Petitions Information Assistant is responsible for providing petitions advising support to students in the Faculty of Liberal Arts and Professional Studies. The position also provides administrative support to the petitions process. The Petitions Information Assistant will also support the vision, mission, values and strategic direction of the Faculty of Liberal Arts & Professional Studies and York University, and contribute to a positive, supportive and client-focused team environment of high performance, respect, trust, collaboration and continuous improvement. embraces diversity and fosters inclusion

**Education**:
High school diploma with some post-secondary education (e.g. 1-year office administration certificate or some university or college courses).

**Experience**:
Minimum two (2) years' recently related experience in a post-secondary institution working in a front-line student service area (e.g., explaining academic policies and legislation in a manner that is easily understood, using a computerized student information system (S.I.S.), etc.) including clerical/office support experience.

**Skills**:
Knowledge of University and LA&PS legislation and academic regulations.
Data entry skills.
Demonstrated skill/ability in the following areas: effective oral and good written communication skills to elicit, interpret and summarize information in a clear, concise, and courteous manner.
Meticulous attention to detail (including accuracy for data entry and verifying information).
Effective interpersonal skills.
Exercising tact, diplomacy and discretion when dealing with others.
Maintaining confidentiality. effective organizational skills.
Ability to set priorities and meet deadlines.
Ability to work quickly and efficiently in a high-volume environment, including the ability to multi-task.
Working independently and as part of a team to accomplish key objectives within an environment of frequent interruptions.
Knowledge of an on-line computerized student records system

**Additional Notes**:
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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.


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