Receptionist/administrative Assistant
21 hours ago
Address:
100 King Street West
Job Family Group:
Business Management
Performs a variety of administrative and clerical tasks, financial and human resources administration, and provides professional support to direct reports of line of business Executive. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.
- Receptionist/Front Desk duties
- Answers central phone lines, responds to and resolves or escalates inquiries for resolution
- Manages and monitors calendars and upcoming events
- Meeting room preparedness including IT resources, point of contact for technology issues, refreshments
- Booking meeting rooms
- Vendor management (e.g., Muldoon's Coffee, Water Logic, Grocery Gateway, Rogers, etc.)
- Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
- Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group
- Tail-end onboarding/offboarding: equipment hand-off/collection, building & floor access, workstation assignment/release, office supplies, mobile device hand-off/collection
- Back-up support to Events Team for local region client-related events
- Support regional Executive Assistants for any internal events (e.g., client closing dinners, employee send offs, executive holiday events)
- Ensure Iron Mountain shredding bins are cleared
- Records retention and destruction (Iron Mountain)
- Mail sorting & courier shipping/receiving
- Occasional bank deposits
- Daily floor support & daily floor walkthrough, to ensure space is maintained (PPE, kitchen supplies, _maintain executive kitchen (FCP only _), central office supplies, broken equipment, open request for workspace repairs, etc.) - floors: MEZZ + 18 + 19
- Process AP invoices
- Administrative Assistant back-up
- OneSpan access coordinator
- Workspace Manager - seat reservation tool
- Update and validate Serraview floor plans
- Submits and follows up on various ServiceNow requests
- Order business cards and signature stamps (as required)
- Wireless report reviews
- Orders and tracks access cards/passes
- Access card roster attestation
- Works with BGIS on any repairs required around the floors
- Supports the execution of strategic initiatives; includes tracking metrics and milestones
- Builds effective relationships with internal/external stakeholders
- Analyzes data and information to provide insights and recommendations
- Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available
- Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures)
- Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming /outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring mínimal interruptions to business operations
- Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
- Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.)
- Organizes work information to ensure accuracy and completeness
- Any other ad-hoc tasks may be assigned
**Administrative Support Provided to all direct reports to Executives/Leaders**:
- ITAM attestation
- System access certifications (quarterly, annual, transfers, new hires)
- Prepare and maintain expense claims
- Schedule travel
- Vacation tracking for their teams
- **Qualifications**:
- Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable
- Specialized knowledge
- Verbal & written communication skills - Good
- Organization skills - Good
- Collaboration & team skills - Good
- Analytical and problem solving skills - Good
**We’re here to help**
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and re
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