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Customer Service Representative

4 months ago

Toronto, Canada Makumba Acquisitions Full time

Customer Service Representative

**Duties**:

- Communicate effectively in English and Spanish to assist bilingual customers
- Analyze customer inquiries and provide appropriate solutions or recommendations
- Upsell products or services to maximize sales opportunities
- Conduct outbound calls to follow up with customers or provide additional information

**Skills**:

- Strong customer service skills with the ability to handle challenging situations
- Excellent verbal and written communication skills in English and Spanish
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software for data entry and customer management
- Bilingual proficiency in English and Spanish is required

Join our team as a Customer Service Representative and be part of a dynamic and diverse work environment. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. This is an excellent opportunity for individuals who are passionate about delivering top-notch customer experiences.

We offer competitive compensation, including opportunities for upselling incentives, as well as a comprehensive benefits package. Join our team today and start making a difference in the lives of our valued customers.

To apply, please submit your resume highlighting your relevant experience in customer service and bilingual proficiency. We look forward to hearing from you

Pay: $17.97-$21.65 per hour

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: In person