Customer Support Representative
3 weeks ago
Monday - Friday: 9:00 a.m to 5:00 p.m.
Your Impact
- To foster & repair relationships with our stakeholders
- You will create memorable and engaging experiences that strengthen trust, and build a bond to encourage the love of learning
- You will be a champion of creating customer happiness and satisfaction
- Respond to various customer requests like Payment inquiries, Memberships and Account management via ticket, phone, and live chat (Zendesk)
- You bring 3-4+ years of Customer Service experience preferably from either Education, Tech Support, Gaming, Telecommunications or the E-commerce sector
- Communicator: You speak and write well to help customers effectively and efficiently
- People person: You enjoy interacting with and lending people a helping hand
- Perfectionist: You notice and address the little things that make customers happy
- Problem Solver: You love a puzzle and won’t quit until it’s solved
- Scholar: You thrive while learning new things and want to grow your skills along with the company
- To confirm you pay close attention to detail, please respond with a cover letter indicating why you are interested in pursuing a Customer Support role and open your reply with the phrase Purple Monkey
- Be part of a mission-driven organization dedicated to helping every student in the world love learning At Prodigy Education, your work positively impacts the lives of millions of students and teachers worldwide.
- Join a company which empowers a Growth Mindset among its team members, so you grow as we do. You’ll also work on award-winning products which harness the magic of math and power of language for students in grades 1st-8th.
- We understand that a thriving team is at the core of our success. So, on top of an inspirational mission and rewarding work, our Total Rewards Program reflects our commitment to your financial, physical, and mental well-being.
- It’s not just about the work though; it's about the culture. As the Toronto Star reports in a recent feature on Prodigy: "Prodigy’s secret sauce is that it sees its corporate culture as something that is built slowly from the ground up and is always evolving.” Check it outhere.
#LI-Hybrid, #LI-SM1Prodigy Math is used by almost one million teachers a year, and was named the most popular supplemental education platform in classrooms in the United States Our products have also won numerous consumer awards, including the Mom’s Choice Award, Parent and Teacher Choice Awards, and National Parenting Product Award.Come as you are. We believe the power of our collective potential will transform education. We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We welcome applications from people from all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, people with disabilities, veterans, and anyone who may contribute to the further diversification of Prodigy Education. If you feel like you don’t have all the qualifications for this position and are willing to use your initiative to learn the rest, we’d still love for you to applyWe are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Prodigy Education will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us at jobs@prodigygame.com, and we will work with you to meet your needs. #J-18808-Ljbffr
-
Sales and Customer Engagement Representative
14 hours ago
Toronto, Ontario, Canada Zedd Customer Solutions Full time**Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...
-
Customer Support Representative
3 weeks ago
Old Toronto, Ontario, Canada Royal Conservatory of Music Full timeJoin Our Team as a Customer Support RepresentativePosition: Customer Support Representative (Part-Time)Type: Part-timeWhat Awaits You?The Customer Support Representative serves as the initial point of contact within our organization, offering assistance to students, faculty, staff, and visitors, primarily concerning access to facilities. This role involves...
-
Customer Support Representative
2 months ago
Old Toronto, Canada 7shifts Full timeAs theCustomer Support Representative at 7shifts, you will play a key role in the satisfaction and retention of our customers by empowering them to use 7shifts to its full value, and growing their business by providing personalized and trusted support. As the first point of contact for customers via chat, email and phone call, you will serve as a key...
-
Customer Support Representative
2 months ago
Old Toronto, Canada 7shifts Full timeAs theCustomer Support Representative at 7shifts, you will play a key role in the satisfaction and retention of our customers by empowering them to use 7shifts to its full value, and growing their business by providing personalized and trusted support. As the first point of contact for customers via chat, email and phone call, you will serve as a key...
-
Customer Success Specialist
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout Zedd Customer Solutions Zedd Customer Solutions is a leading provider of customer-centric solutions, empowering businesses to achieve success through exceptional service and support. Job Description Inside Sales Representative We are seeking a highly motivated and results-oriented Inside Sales Representative to join our dynamic team. In this role,...
-
Customer Support Representative
2 months ago
Old Toronto, Canada Tech Mahindra Full timeOn this project, you will be providing frontline customer service and support for internet customers. You will be answering questions related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...
-
Customer Support Representative
2 months ago
Old Toronto, Canada 7shifts Employee Scheduling Software Inc. Full time7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together. As...
-
Customer Support Representative
2 months ago
Old Toronto, Canada 7shifts Employee Scheduling Software Inc. Full time7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together. As...
-
Customer Support Representative
3 weeks ago
Old Toronto, Ontario, CA 7shifts Full timeAs theCustomer Support Representative at 7shifts, you will play a key role in the satisfaction and retention of our customers by empowering them to use 7shifts to its full value, and growing their business by providing personalized and trusted support. As the first point of contact for customers via chat, email and phone call, you will serve as a key...
-
Customer Support Representative
3 weeks ago
Old Toronto, Canada Prodigy Education Full timeWith Prodigy, kids practice standards-aligned skills in Math and English as they play our fun, adaptive learning games. All with teacher and parent tools to support their learning in class and at home.As a Customer Support Representative you are responsible for responding to any and all customer support inquiries sent in to us via ticket, phone or chat....
-
Customer Support Representative
3 weeks ago
Old Toronto, Canada Prodigy Game Full timeProdigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.With Prodigy, kids practice...
-
Customer Support Representative
3 weeks ago
Old Toronto, Canada Prodigy Education Full timeWith Prodigy, kids practice standards-aligned skills in Math and English as they play our fun, adaptive learning games. All with teacher and parent tools to support their learning in class and at home.As a Customer Support Representative you are responsible for responding to any and all customer support inquiries sent in to us via ticket, phone or chat....
-
Customer Support Representative
3 weeks ago
Old Toronto, Canada Prodigy Game Full timeProdigy Education, a global leader in game-based learning, is on a mission to make every student in the world love learning. We believe learning should be as fun as playing a video game. This is central to our educational philosophy, because when you love what you do, you do it better. Visit www.prodigygame.com to learn more.With Prodigy, kids practice...
-
Customer Support Representative
3 weeks ago
Old Toronto, Ontario, CA Tech Mahindra Full timeOn this project, you will be providing frontline customer service and support for internet customers. You will be answering questions related to billing, hardware and software updates, product information, new service setup, and service features. In addition to this, you will be providing baseline technical support and assisting customers with...
-
Customer Support Representative
3 weeks ago
Old Toronto, Ontario, CA 7shifts Employee Scheduling Software Inc. Full time7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together. As...
-
Customer Service Specialist
12 hours ago
Toronto, Ontario, Canada Zedd Customer Solutions Full time**Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...
-
Bilingual Sales Representative
15 hours ago
Toronto, Ontario, Canada Zedd Customer Solutions Full time**Job Summary:**Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and providing exceptional customer service.**Key Responsibilities:**Make and receive...
-
Customer Support Representative
3 months ago
toronto, Canada Tech Mahindra Full timeRole: Customer Service Representative Location: Canada - Remote On this project, you will be providing frontline customer service and support for internet customers. You will be answering questions related to billing, hardware and software updates, product information, new service setup, and servi
-
Customer Support Representative
3 weeks ago
Old Toronto, Canada Rose Rocket, Inc. Full timeRose Rocket is a market leader in Transportation Management Software. We’re a startup going after the $700+ billion dollar trucking industry, leading the shift to SaaS while revolutionizing the way trucking companies sell, service, and innovate. We are a “more human, less corporate” culture that is built around doing work that matters, winning as a...
-
Customer Support Representative
3 weeks ago
Old Toronto, Canada Rose Rocket, Inc. Full timeRose Rocket is a market leader in Transportation Management Software. We’re a startup going after the $700+ billion dollar trucking industry, leading the shift to SaaS while revolutionizing the way trucking companies sell, service, and innovate. We are a “more human, less corporate” culture that is built around doing work that matters, winning as a...
