Support Assistant B

2 weeks ago


Toronto, Canada City of Toronto Full time

**Job ID**: 25633

**Job Category**:Administrative

**Division & Section**:Economic Development & Culture, Business Improvement Area Office, Business Growth Services Unit and Museum & Heritage Services Unit

**Work Location**:Various, See Below

**Job Type & Duration**:Full-time, 3 Temporary (12, 14 and 18 Month) Vacancies

**Hourly Rate**:$32.69 - $35.83

**Shift Information**:Monday to Friday, 35 Hours Per Week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 2

**Posting Period**: 31-Jan-2023 to 14-Feb-2023

**Work Location Information**:

- One (1) temporary (14 Months) vacancy located at 77 Elizabeth Street, Toronto, M5G 1P5 (Business Improvement Area Office - Main Street Initiatives Unit)
- One (1) temporary (12 Months) vacancy located at City Hall, 100 Queen Street West, Toronto, M5H 2N2 (Business Growth Services Section - Sector Development Unit)
- One (1) temporary (18 Months) vacancy located at Fort York, 250 Fort York Blvd, Toronto, M5V 3K9 (Museum & Heritage Services Unit)

Are you passionate about working collaboratively with a dynamic team in a fast-paced environment to support Toronto's Economic Development & Culture Division as it connects with diverse communities in the City? The division has three exciting opportunities for you.

**Business Growth Services Team**:
Business Growth Services are designed to help Toronto businesses reach their full potential with a focus on job creation and investment. Reporting to the Manager of the Sector Development Office (SDO) unit or the Manager of the Main Street Initiatives (MSI) unit, the Support Assistant B will be a part of a team of professionals and provide overall administrative support as it relates to supporting the daily operations of the respective SDO or MSI unit including project management, business reporting preparation, administration of the Business Growth Services portfolio, internal communications and customer service relative to the delivery of various divisional and corporate initiatives. The Support Assistant B will also be supporting the work of the Business Improvement Area Office by providing day to day administrative support for the Streetscape Designers and Economic Partnership Advisors.

**Museum and Heritage Services Team**:
Museum and Heritage Services operates 10 historic sites, including Toronto’s iconic Fort York National Historic Site, that collectively tell the story of Toronto. Reporting to the Museum Administrator, Fort York National Historic Site, the Support Assistant B supports all aspects of operations and programming at Fort York as well as Toronto History Museums' site-wide initiatives such as the online shop. The Support Assistant B is proactive about daily tasks and ongoing assignments, well organized, detail oriented and works well independently. You are savvy about MS Excel worksheets and formulas with the ability to analyze and present data in visually compelling reports for senior level management. The Support Assistant B provides excellent internal and external customer service and possesses knowledge of and experience with government processes.

Specifically the Support Assistant B:
**Major Responsibilities**:

- Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash.
- Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
- Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
- Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff.
- Co-ordinates and maintains a complex record/retrieval system. Maintains supplies inventories.
- Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit.
- Co-ordinates meetings, events and schedules. Takes/transcribes minutes.

**Key Qualifications**:

- Considerable experience performing administrative work for a senior manager and divisional team related to the job duties of the position.
- Experience with budget procedures and practises, data analysis and reporting (i.e. variance reports).
- Considerable experience using Microsoft Office Suite (i.e. Microsoft Excel, Word, Outlook, and PowerPoint), payroll and purchasing software programs (e.g. SAP, ARIBA or equivalent) with experience with payment methods and experience in Purchase Orders and Contract Release Orders.
- Considerable experience composing written correspondence, taking minutes, drafting letters and memoranda.
- Experience with filing systems and management of large volumes of data in relation to entering, retrieving and updating data and


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