Retail Operations Co-op

2 weeks ago


Toronto, Canada Lindt & Sprungli Full time

**Location**: Toronto, Ontario

**Duration**: May - August 2024

Lindt & Sprüngli (Canada), Inc. is looking for a Co-op student to join our Retail Operations team for the summer 2024 This is great exposure for students looking for careers in the CPG industry.
Reporting to the Senior Manager, Retail Activation & Experience the Retail Operations Co-op will assist in supporting Lindt & Sprüngli (Canada), Inc. with retail leadership development and training.
This placement is for Summer 2024.

**Position**: Retail Operations Co-op

**Compensation**: approx. $21/hr

**Key Responsibilities**:
Work within the Lindt Canada Retail Operations team
- Assist with project management of training courses for Store Managers, Assistant Manager and Regional Managers
- Assist with the development of the Seasonal Onboarding Program
- Assist in the creation of Product Knowledge documents for new products
- Assist in the completion of the Retail Communication weekly
- Assist in planning and participating in Activation Calls pertaining to training programs
- Support in the rollout of a new global service program
- Support in the management of the retail Talent MLS program
- Support with reporting and analysis of the Mystery Shop and VOC programs
- Other duties as required

**Soft Skills/Requirements**:

- Positive attitude and willingness to learn
- Must be able to communicate and articulate ideas with ease
- Strong written and verbal communication skills
- Creative mind

**Qualifications**:

- Currently pursuing a diploma/degree in a related field
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Previous experience in retail environment is considered an asset

Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.



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