Program Manager, Co-op Operations

4 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**: 11/07/2023

**Req ID**: 34866

**Faculty/Division**: UofT Scarborough

**Department**: UTSC: Management Co-Op Programs

**Campus**: University of Toronto Scarborough (UTSC)

**Position Number**: 00051819

**About us**:
The University of Toronto Scarborough is a place of energy, enthusiasm, and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars, and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

Through experiential learning, we know that each student has the ability to achieve their individual goals. Through excellent service, flexibility, and innovative programming, we provide the environment students need to turn their abilities into productive, exciting opportunities. We also value our partnerships. We build lasting relationships with outstanding employers, alumni, and faculty to prepare students to be proactive contributing members of the business community. We work one-on-one with employers to understand their needs and exceed their expectations.

**Your opportunity**:
Under the supervision of the Assistant Director, Management Co-op the responsibilities will include: Collaborating with the Assistant Director to set operational goals and objectives, develop strategies to achieve them, and create plans to implement those strategies; overseeing the day-to-day activities of the operations team, including staff training and development, assigning tasks and responsibilities; ensuring that all operational activities are performed in compliance with established policies, procedures, and standards to maintain quality and consistency in operations; preparing regular reports for the Assistant Director on the status of operations, including key performance indicators, resource utilization, and other metrics; and staying up-to-date with industry best practices and trends, and continuously seeking ways to improve operations and enhance service delivery to our students.

**Your responsibilities will include**:
Developing charter, scope, resources, and schedule for projects
Advising on the cost, feasibility, and impact of different implementation solutions
Fostering and maintaining positive relationships with senior management to gain approval for strategies and plans
Analyzing processes and recommending changes for more efficient coordination of operations
Advising on the creation of efficiencies for business processes and productivity
Developing and editing standard operating procedures
Coordinating vendor selection and negotiation processes for RFP
Providing advice to departments and staff on admissions requirements

**Essential Qualifications**:
Bachelor's Degree or acceptable combination of equivalent experience.
Six to seven years in relatable database management
Experience with office administration and implementing practices to improve efficiency and service
Experience or equivalent skills in developing project plans, strategic plans, or other project coordination documents
Expertise with process improvement and project management
Must have experience in Excel including setting up Excel spreadsheets and graphics, prepare sophisticated PowerPoint presentations, knowledge of SharePoint, Internet, Acrobat, scheduling and project software, as well and an ability to adapt to and learn new technologies
Strong organizational and project management skills with a successful record of accomplishment in managing a variety of creative, persuasive, integrated, and cost-effective projects, from conceptual stages through delivery and follow-up/evaluation
Excellent oral, written and interpersonal communications skills to facilitate consultations, presentations, and workshops and build stakeholder relationships
Creative, self-directed, innovative, and results-oriented
Ability to manage multifaceted, concurrent projects and tasks
Exceptional organizational skills and flexibility in adjusting to changing circumstances
Ability to work collaboratively in a team environment to achieve department goals and also work independently to meet tight deadlines with mínimal supervision
Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

**Assets (Nonessential)**:
Previous experience supervising or directing activities of staff
Experience with MS Project, Salesforce, Symplicity, Orbis, and HubSpot is considered an asset

**To be successful in this role you will be**:
Adaptable
Communicator
Motivated self-learner
Problem solver

**Note**:
This is a TERM position from January 2024 to February 2025.
A full job description is available upon request from the UTSC HR Office.

**Closing Da

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