Student Transportation Data Administrator

7 months ago

London, Canada Voyago Full time

**Voyago Transdev is hiring a Data Administrator for our Ontario Student Transportation division. This position will be based in our London, Ontario location**

**Your role**
Reporting to the VP Student Transportation, you will be responsible for effectively analyzing and reporting on operational data for internal and external usage.

1. Data Analysis
- Data exporting, data mining and visualizing to predict trends and outcomes for internal operation management and relationship meetings with contract contacts
- Create and manage database reports, visualizations, and Power BI dashboards.
- Ensure Student Transportation KPI’s are accurately populated and tracked on a daily basis to the Corporate Dashboard
- Present findings and prepare reports to management Create daily, weekly, monthly, and quarterly reports in timely manner

2. Data Base Management
- Maintaining Data Warehouse, tables, data flows and datasets.
- Managing, monitoring and maintaining company databases
- Making requested changes, updates and modifications to database structure and data

3. Quality Assurance:

- Conduct regular audits of data to ensure accuracy, completeness, and consistency.
- Implement data cleansing and validation procedures to maintain data integrity.
- Collaborate with relevant teams to address any data quality issues identified during audits.

4. Process Improvement:

- Identify opportunities to streamline data collection, analysis, and reporting processes.
- Propose and implement enhancements to database structures or workflows to optimize efficiency.
- Continuously monitor and evaluate existing procedures to identify areas for improvement.

5. Stakeholder Collaboration:

- Collaborate with cross-functional teams to understand their data needs and requirements.
- Work closely with IT personnel to troubleshoot database-related issues and implement solutions.
- Provide training and support to end-users on data access, interpretation, and utilization.

6. Data Security and Compliance:

- Ensure compliance with data protection regulations (e.g., GDPR, HIPAA) and company policies.
- Implement security measures to safeguard sensitive information stored in databases.
- Stay informed about emerging data privacy laws and industry best practices to ensure ongoing compliance.

7. Trend Analysis and Forecasting:

- Utilize statistical techniques and predictive modeling to identify trends and forecast future outcomes.
- Provide insights and recommendations based on analysis results to support strategic decision-making.
- Monitor key performance indicators (KPIs) over time and communicate notable changes or patterns to stakeholders.

8. Documentation and Knowledge Sharing:

- Document database structures, processes, and procedures for reference and training purposes.
- Share knowledge and best practices with team members to foster collaboration and skill development.
- Maintain an organized repository of analytical tools, templates, and resources for easy access by the team.

This role is based in our London, Ontario office and is not remote.

**Requirements**:
**Your Profile**:

- You have a college Diploma or Equivalent
- You are computer literate in Microsoft Office, with advanced Excel and intermediate Power BI levels of experience
- You bring previous data management manipulation & analysis expereince to this role
- You have expereince preparing reports based on the data analysis and findings
- You have previous customer service experience
- You posses strong mathematical and statistical knowledge
- You have excellent time management skills and the ability to multi-task with strong organizational skills and excellent written and verbal communication
- You are able to work under pressure in a fast-paced environment
- You can work well independently and as a collaborative team member
- You are up-to-date with trends and developments in analytical tools : Power BI, DAX code and Excel.
- Knowledge of creating and maintaining data flows, datasets and Power BI reports

**Benefits**

**The Perks**
- We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
- We are an Award Winning company
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
- We focus on innovation and sustainable environmental initiatives
- We support the development, work-life balance and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer our employees opportunities to build their own experience within a local, global Group

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon req

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