Client Liaison
5 months ago
We are seeking a talented Client Liaison with great communication and problem-solving skills to join our team.
**Job Specifications/Key Responsibilities**:
- Build trust and rapport with a very large client list and respond to surveys.
- Assist with issues and any escalations that may arise.
- Respond to clients in a timely manner and provide accurate answers.
- Monitor and maintain client satisfaction through follow-ups to solve client problems.
- Review client strategies and schedule meetings/follow-ups.
**Required Qualifications**:
- Bachelor’s degree in Business Administration/Management, Communications, Public Relations, or a related field.
- Proven experience in a similar role.
- Minimum 2+ years of experience.
- Proficiency in using documentation tools and software such as Google Docs and Microsoft Office.
- Strong customer service, relationship management, documentation, and organizational skills.
- Ability to work independently as well as collaboratively in a team environment.
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
**Job Type**: Full-time, Permanent
**Pay**: $50,000-$55,000 per year
**Expected hours**: 40 hours per week
**Schedule**:
- 8-hour shift
- Day shift
- Monday to Friday
**Work Location**: In person
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