Service Coordinator

6 months ago


Barrie, Canada LEXUS OF BARRIE Full time

We have:

- Competitive and generous compensation package
- Group Benefits Program, including extended medical, dental and life.
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement

This position is responsible for:

- scheduling customer vehicle service and maintenance appointments
- schedule vehicle service and maintenance appointments through inbound and outbound campaigns
- explain recommended and required vehicle maintenance to customers
- contact customers to confirm upcoming vehicle service and maintenance appointments, and/or reserve appointment for missed appointments
- act as the initial contact for customer concerns/complaints
- 1 to 2 years’ proven experience in customer service and/or business development
- Secondary School diploma, or equivalent experience
- ability to communicate professionally (verbally and written)
- self-motivated and driven with a passion for excellence in execution
- ability to adapt to a changing environment and meet deadlines
- strong attention to detail; organized and strategic
- ability to maintain professionalism
- ability to work independently and with mínimal supervision
- a desire to work in a high energy, fast-paced environment
- a proven commitment to quality of work

**Salary**: From $35,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Ability to Commute:

- Barrie, ON L4N 9E8 (required)

Work Location: In person


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