Office Coordinator

4 weeks ago

Moose Creek, Canada Brodie Ag Full time

Brodie Ag & Industrial is a progressive family business specializing in the sales and servicing of agriculture Feeding equipment. Brodie Ag & Industrial is Canada's leading source for TMR Mixers. Located in the heart of Canada’s agricultural heartland, Brodie Ag strives to provide excellent customer service, sales, and Parts.

**Experience and knowledge of Agriculture parts and Service is an asset and will be directly related to compensation**.

**Skills**:

- The successful applicant will be comfortable with prioritization, planning, coordination, and organization,
- Extremely organized, efficient and tidy
- Multitasking with ability to effectively prioritize multiple deadlines.
- Strong verbal communication and written skills.
- Ability to work independently with little supervision.
- Must be a team player and possess a positive attitude
- Thorough with ability to take job from start to finish.
- Detail Oriented
- Prompt with customer satisfaction as a priority
- Proficient with Microsoft
- Experience with Dealer management programs
- Technical knowledge of Agriculture equipment is an asset
- Strong mechanical aptitude with experience in a shop is a definite asset for this role
- Must be able to lift up to 50+ pounds
- Valid G License

**Duties**:
In your capacity as a **Office Coordinator, **you will be responsible for:

- Perform administrative responsibilities for the parts, service and sales department
- Work with the Managers on the day-to-day operations of the departments
- Take incoming customer calls and store front operations
- Organize priority and urgency of all shop operations (with service manager)
- Coordinate on-farm and in shop service and repair schedule
- Schedule trucking and delivery (with managers)
- Communicate projected timeline for job competition and update changes as they arise
- Complete work orders parts invoices and sales documentation for billing, complete with costing and detailed description
- Communicate with customers; resolve customer problems; Client follow-ups
- Update work schedule board as work orders are created and completed
- Creating leads by soliciting customers and reschedule repeat clients
- Assist in sourcing/ordering and receiving goods from carriers; receive inventory into system and place stock items on the appropriate shelves or locations
- Work with the Parts Manager to ensure correct parts are on order and available as needed
- Pull parts from inventory and add to work orders as required by service department and technicians
- Perform monthly inventory counts carried out in a manner so that entire inventory gets counted once per year
- Take an active role in managing and maintaining inventory through cycle counts.
- Manage maintenance schedule of vehicles and fuel reconciliation
- Monitor cleanliness & safety of the yard and building experience & education
- Maintain cleanliness of the showroom, offices and the Parts Department

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Extended health care
- Life insurance

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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