Program Assistant

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:07/25/2023
**Req ID**: 33018
**Faculty/Division**: Faculty of Arts & Science
**Department**: Dept of English
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00041555

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Department of English is committed to the symbiotic relationship of teaching, research and the larger concerns of society. Dedicated members of the department contribute to the teaching of interdisciplinary programs at both the undergraduate level and the graduate level, as well as bringing their interdisciplinary interests to their English courses. Our mission is to foster a deeper understanding and appreciation of the rich history and geographical diversity of the literary tradition in English, a fascinating conversation spanning over a thousand years and connecting nations and peoples all across the globe.

Reporting to the Department Manager, the Program Assistant provides general and administrative support for the department’s academic programs. Working closely with the TA Coordinator, the Program Assistant is responsible for job posting and payroll for Teaching Assistants, as well as for Course Instructors and Sessional Lecturers. Working collaboratively with other administrative staff, the Assistant responds to general inquiries, assists with events and room bookings, supports the admissions process and other activities for graduate programs, and ensures that various web pages and other databases are up-to-date.

**Your responsibilities will include**:

- Acting as the first point of contact for general enquiries
- Updating and maintaining records
- Collating and organizing materials
- Creating and updating job postings in the database
- Preparing draft correspondence using templates
- Collecting supporting documentation required for payroll and/or HRIS processing
- Processing payroll
- Determining logístical details and activities for events and/or programming

**Essential Qualifications**:

- College Diploma (2 years) or acceptable combination of equivalent experience
- Minimum two years' recent and relevant experience working in an administrative customer service oriented environment
- Experience with processing financial or payroll records
- Experience providing administrative support, preferably in an academic environment
- Experience maintaining filing systems and databases
- Experience organizing meetings and events, including booking spaces, arranging catering, and making appropriate accommodations
- High proficiency with Microsoft Office Suite (Excel, Word, PowerPoint and Outlook)
- Excellent problem solving and customer service skills
- Excellent interpersonal and communication skills (verbal and written) with a strong customer focus
- Excellent organizational skills and strong attention to detail and accuracy
- Demonstrated skills in attention to detail and ensuring accuracy of work
- Proficiency in writing routine documents and correspondence

**To be successful in this role you will be**:

- Communicator
- Meticulous
- Procedural
- Resourceful
- Responsible
- Team player

**Closing Date**: 08/03/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Administrative / Managerial

**Lived Experience Statement

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