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National Account Manager

7 months ago

Toronto, Canada Wakefield Canada Full time

Wakefield Canada Inc. is an industry leading Canadian company that manufactures, distributes and markets category-leading products for the automotive, commercial heavy-duty, and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

Wakefield Canada Inc. has an opportunity for a NATIONAL ACCOUNT MANAGER - RETAIL. This is an exciting role empowered to maximize sales and profit for assigned Accounts as well as prospecting new national account business within the automotive retail channel. This role reports to the Director of Sales, Retail and is integral to the success of our Sales Team.

**In this role you will**:

- Develop and execute comprehensive account plans that help achieve business objectives for both Wakefield and the customer. Drive revenues and market share by developing target key accounts and a pursuit strategy for each key account, identifying/navigating complex decision-making networks within accounts, and prospecting new business.
- Engage regional sales management and the field sales force to prioritize sales activity and tactics regionally, ensuring a coordinated selling approach.
- Partner with marketing and senior Wakefield leadership to develop and deliver compelling customer presentations, and/or unique offerings as appropriate to individual account pursuit. Align internal resources and build consensus on customer solutions which are aligned to Wakefield's strategic objectives. Ensure ongoing partnering with Supply Chain to ensure clear plan for ability to deliver against sales commitments during proposal development.
- Ensure consistent framework of legal contracts supporting general product offering and programs, and accountable for engaging appropriate Wakefield decision-makers to adapt for unique circumstances as required.
- In partnership with Marketing, responsible for the development and execution of program offerings unique to key accounts or prospects, working as appropriate with the appropriate cross-functional resources, to build market momentum and secure market share.
- Proactively leads joint business planning process that develops mutual performance objectives, financial targets and critical milestones for both in-year and 3-year period.
- Ongoing oversight and key account management responsibility for key account performance, problem-resolution, broadening/deepening planning at highest levels of excellence, working collaboratively with Wakefield resources to ensure premium customer experience with Wakefield organization.

**We're looking for someone who**:

- Demonstrated seasoned key account development (national/significant) in the retail space and account management skills and abilities.
- Has strong presentation, written, and oral communication skills required for interaction with internal and external clients.
- Has strong financial acumen and negotiating skills.
- Is a conceptual and strategic thinker.
- Is Energetic, motivated, enthusiastic, and driven by results.
- Demonstrated excellence in customer relations at all levels within complex organization.
- Has the ability to creatively solve problems with a mutually beneficial result for client and Wakefield.
- Has proven ability to multi-task, prioritize, and manage varied, time sensitive workloads.
- Is customer focused and dedicated to exceeding the expectations of internal and external clients.

**We would love it if you have**:

- A Bachelor's degree in Business Administration or related field preferred.
- Minimum of 5- years' experience in Sales with experience in complex account development.
- Experience selling and implementing new initiatives with major accounts in the automotive retail channel.
- Previous work experience with Walmart, Costco or Home Hardware is preferred
- Demonstrated ability to develop and manage large B2B and B2C accounts.
- Proven account development, onboarding, and account management skills including strategic planning and execution, creativity, communication, and administration.
- Proficient at generating specific customer-based opportunities through regional and national analysis.
- Strong Microsoft Suite experience and previous CRM experience. Willingness to learn and manipulate customer specific software to provide insight into the business and identify gaps and areas for improvement.

Now the real important stuffWhat's in it for you?
- A full-time, permanent position with a very competitive total compensation package, commensurate with experience.
- Amazing group benefit coverage available to you on the first day on the job, with an additional $1000/year for mental wellness.
- 6% bi-weekly employer contribution to company pension plan.
- $400 annual fitness/wellness reimbursement for things like gym memberships, a personal trainer, weight loss programs, running clinics, golf lessons etc.
- Covered cost of professional dues in support of continued personal development.
- Vacation, floater and