National Account Manager

6 hours ago

Greater Toronto Area, Canada DM Lyons Consulting Full time

**Salary: $130-160K OTE**

**SUMMARY**

Our client is a leading North American direct-to-consumer retailer, manufacturer and distributor of premium bathroom lifestyle products, including vanities, faucets and accessories. Their team is growing and they are looking for a National Account Manager to join their team.

The National Account Manager is a mid to senior sales position who serves as the primary relationship owner for an assigned group of national trade partner accounts responsible for retention and growth in their e-commerce and physical locations. Ensures each account derives maximum value from the company’s product catalogue and ensures that company brands are their leading choice in the respective categories. Working closely with the accounts to identify new opportunities and needs, developing strategic promotional and expansion plans, building strong cross-functional relationships, and achieving sales targets.

This role is a hybrid position requiring up to 3 days in the office

This role requires up to 25% of travel

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

Including the following. Other duties may be assigned.

Account Management:

- Manage and grow existing multiple national accounts by providing exceptional customer service and support utilizing a consultative sales approach.
- Develop and maintain strong, long-term relationships with key decision-makers and stakeholders.
- Conduct regular business reviews with clients to ensure satisfaction and identify growth opportunities, including alignment to forecasted supply requirements of the account.
- Understand and leverage the national accounts' promotional planning and tools by incorporating company requirements and standards.

Sales Strategy and Execution:

- Develop and implement sales strategies to achieve company sales goals and revenue targets in alignment with the company’s strategy.
- Increase sales volume within existing business through account penetration and secure new business by identifying and pursuing new business opportunities and market segments to expand the business of the account.
- Prepare and deliver sales presentations, proposals, and product demonstrations to potential clients.

Market Analysis:

- Identify trends, competitor activities, and customer needs to be used by the company for further improvement.
- Provide feedback to the product development team to align product offerings with market demands.
- Monitor sales metrics and generate reports to track performance and identify areas for improvement.

Travel and Representation:

- Travel up to 25% of the time to meet with clients, attend trade shows, and represent the compnany at industry events.
- Ensure all travel and representation activities align with the company's sales and marketing strategies.

**QUALIFICATIONS AND REQUIREMENTS**
- Bachelor’s degree in business or a related field, MBA preferred
- Minimum of 5 years of successful experience in national account sales as a direct contributor carrying an individual quota
- Will have accomplished the following: Experience independently closing individual accounts with revenue over $10M and managing the long-term planning for promotion activities and execution
- Proficiency and experience in e-commerce are required, and experience in the manufacturing or home improvement industry is preferred but not required.
- Ability and experience selling to all levels within the organization, including C-Suite level
- Experience managing and directing the entire sales cycle from beginning to close
- Track record in finding and closing large account expansion strategies
- Creation and execution of quarterly and annual account updates and plans
- Good executive presence, communication skills, and credibility
- Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets
- Attentive to forecasting and business reporting responsibilities
- At least an intermediate level in using Microsoft Office products. Especially Excel, Word, and PowerPoint. Experience using a CRM, particularly HubSpot is an asset, but not imperative. Willing to embrace and evolve with AI influence

**SKILLS AND COMPETENCIES**
- Strategic thinking and problem-solving abilities
- Ability to work independently and as part of a team
- Excellent interpersonal and relationship-building skills
- Strong organizational and time management skills
- Ability to analyze market trends and adapt sales strategies accordingly
- High level of professionalism and integrity

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