National Accounts Specialist

3 months ago

Toronto, Canada Schindler Full time

**Location: Headquarters (Toronto), ON, Ontario, Canada**
**Requisition ID: 75331**

**Schindler stands for mobility. Mobility needs experts.**
**Join our team in Headquarters (Toronto), ON.**:
Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the company's success are over 70,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, and Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

**National Accounts Specialist**:
**Mobility is the goal****:

- Manage customer contract addendums ensuring information provided is correct and contract addendums are properly filed once executed with the Legal & Compliance Department.
- Monitor National & Key Accounts performance by preparing, analyzing and presenting Key Performance Indicator (KPI) reports.
- Assist the Sales & Legal & Compliance department with the preparation of Request For Proposals (RFPs) & tenders
- Attend National Account meetings to assist with note taking, account receivables and providing general updates.
- Communicate with the branches across Canada on accounts, working with Account Managers and Regional Operation Managers regarding accounts to help resolve customer concerns and address gaps in service delivery.
- Manager the National Accounts platform analyzing and checking work order status, monitoring and reporting on technician check arrival and departure times.
- Run reports from SAP and collate data for internal and external customer meetings.
- Manage National Account customer ad hoc requests.
- Assist with the preparation of internal and external customer presentations.

**Mobility needs you****:

- Bachelor’s degree in business or finance, or a minimum 3 years of relevant work in contracts management and Sales
- Experience in the construction industry or capital infrastructure sales is desirable, but not essential
- Experience working with SAP, contract management systems and document management systems is desirable
- Ability to analyze and manage large amounts of data for customer reporting
- Attention to detail and must have the business maturity to communicate effectively with key customers and internal departments
- Proficient in MS Office
- Communication: Excellent verbal and written communication skills
- Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
- Problem Solving: Information seeking and achievement orientation, ability to solve problems both independently and collaboratively
- Teamwork: Ability to interact with all levels and foster a teamwork relationship

**Our Commitment**
- Competitive Salary (commensurate with experience)
- Competitive Bonus Incentive Program
- Competitive Extended Health, Dental & Vision Plans
- Generous Paid Time Off Plans
- Tuition Reimbursement Program
- Competitive Group RRSP with Company Match
- Ongoing Learning & Career Development in a Supportive Work Environment

The budgeted salary range for this role is $60,000 to $72,000 plus incentive bonus plan. Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location and organizational needs.

**Do you want to move the future with us?****:
At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or protected veteran status.

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