Donor Relations and Stewardship Coordinator

2 months ago

Ottawa, Canada YMCA of the National Capital Region Full time

**Overview**

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

**Working for the Y**

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

**Vacancy Status**:This job posting is for an existing vacancy. The preferred start date for this position is January 20, 2025.

**What do we offer?**

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

**Our competitive wage and benefit package include**:

- Free YMCA gym membership;
- Discounted Y program fees (including health & fitness programs, child care, and camps);
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
- Health and Dental Insurance;
- Long-term Disability and Life Insurance;
- Access to our Canadian YMCA Retirement Fund pension plan;
- Up to 25 vacation days per year including two float days, and one birthday vacation;
- Maternity leave benefits for up to 18 months.
- _Some benefits may vary based on employment terms_

**What do you offer?**

Reporting to the Manager, Philanthropy and Community Engagement, the Donor Relations and Stewardship Coordinator plays a key role in supporting the organization’s fundraising efforts by processing donations, maintaining accurate donor records in Raiser’s Edge, and responding to donor inquiries in a timely and professional manner. This position is responsible for managing data, ensuring accuracy and integrity in all donor records, and generating reports to inform fundraising strategies. The Coordinator will liaise with the Finance Department to ensure accurate reconciliation of donations and financial reporting. The Coordinator will also oversee stewardship activities, including sending acknowledgment letters, managing donor communications such as newsletters, and ensuring donors receive regular updates on the impact of their contributions.

**Some of the tasks of this position include**:

- Supporting the organization’s fundraising efforts by processing donations, maintaining accurate donor records in Raiser’s Edge, and responding to donor inquiries in a timely and professional manner.
- Managing data, ensuring accuracy and integrity in donor records, and generating reports to inform fundraising strategies.
- Liaising with the Finance Department to ensure accurate reconciliation of donations and financial reporting.
- Overseeing stewardship activities, including sending acknowledgement letters, managing donor communications, and ensuring donors receive regular updates on the impact of their contributions.
- Interpreting donor trends, analyzing data for reports, and collaborating with other departments for proactive problem identification to ensure the success of fundraising efforts.

**What qualifications and abilities are we looking for?**

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

**Education**
- Post-secondary education in fundraising, non-profit management, communications or marketing, or an equivalent combination of education, training, and experience

**Language**
- Fluent in English, oral and written
- Bilingualism is a strong asset

**Experience, Skills and Abilities**
- Minimum of 3 years’ work experience in donor relations, fundraising, or non-profit development
- Proficiency in Donor or C

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