Customer Invoicing Representative

3 weeks ago

Concord, Canada CRH Canada Full time

Job ID: 480441

Work Type: Full Time Permanent

**It is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.**

**We are building a world
- class team. Make your mark**

**You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.**

CRH Canada is looking for a **Customer Invoicing Representative** to join their team

**Who we are**
Recognized as one of Greater Toronto's Top 100 Employers, CRH Canada is one of the country's largest vertically integrated materials and construction companies
We manufacture and supply a diverse range of superior building materials and products for use in the construction and maintenance of infrastructure, housing and commercial projects. Our materials and products are widely used in construction projects of all sizes across the country.

We are a member of CRH plc, a global building materials company with a proud and successful history, a strong track record of performance and a clear commitment to safety and ethical business practices. The company employs over 90,000 people in 37 countries around the world.

Location: Concord, ON (Hybrid)

Reporting to the Supervisor, Customer Invoicing, you will be responsible for reviewing, resolving and processing incoming payment adjustment requests & discrepancies, debit and credit memos, billing errors and conducting billing investigations as required.

This is an ideal role for you, if appreciate the autonomy to manage your day-to-day activities, while ensuring compliance with financial policies and procedures are adhered. To be successful in this role, you will enjoy working in a supportive, team environment, have high attention to detail, and a curious & continuous improvement mindset.

**Responsibilities**:

- Daily review & processing of SAP Billing reports and incoming adjustment requests.
- Review & resolve billing investigations, analysis and correction of errors and resolve billing issues in select cases.
- Work with several SAP tools & reports to identify and resolve billing errors and ensure all shipments are invoiced timely and accurately.
- Review and process Debit & Credit memos as per documented processes and instructions.
- Work closely with the A/R Teams, Business Units, Logistics, Accounting, and IT to resolve billing and posting errors.
- Print, prepare & distribute invoices, and account statements to customers.
- Provide support in new implementations/acquisitions, SAP system upgrades, enhancements, and fixes.
- Coordinate & support auditor requests/requirements as assigned.
- Participate and support Month-end and Year-end activities.
- Coordinate process documentation updates (internal and external) as necessary or annually.

**Requirements**:

- Post-Secondary degree or diploma in Accounting or Business-related field.
- 3+ years of experience within an Accounts Receivable role.
- Strong critical thinking and problem-solving skills.
- Excellent written/oral communication skills with the ability to speak across multiple levels of business.
- Strong planning and organization skills to prioritize work & meet deadlines.
- Ability to pivot as required based on operational requirements.
- Results oriented, highly motivated and energetic with excellent ownership skills.
- Working knowledge and use of MS Office suite with strong excel skills.
- SAP experience an asset.

CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

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