Current jobs related to Customer Service Representative - Concord, Ontario - CRH Canada


  • Concord, Ontario, Canada FSB GROUP LTD. Full time

    Job Summary:We are seeking a highly skilled and experienced Insurance Customer Service Representative to join our team at FSB GROUP LTD. as a Personal Lines Account Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, processing policy changes, and maintaining professional relationships with...


  • Concord, Ontario, Canada FSB GROUP LTD. Full time

    Job Summary:We are seeking a highly skilled and experienced Insurance Customer Service Representative to join our team at FSB GROUP LTD. as a Personal Lines Account Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, processing policy changes, and maintaining professional relationships with...


  • Concord, Ontario, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

    About the JobWe are seeking a highly motivated and customer-focused Technical Service Representative to join our team at Mowen Insurance Brokers, operating as A Division of Oracle RMS. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, while also having the opportunity to sell new business and...


  • Concord, Ontario, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

    About the JobWe are seeking a highly motivated and customer-focused Technical Service Representative to join our team at Mowen Insurance Brokers, operating as A Division of Oracle RMS. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, while also having the opportunity to sell new business and...


  • Concord, Ontario, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

    About the jobTechnical Service RepresentativeMowen Insurance Brokers, operating as A Division of Oracle RMS, is a growing organization.We are seeking a Technical Service Representative who is passionate about delivering exceptional customer service to assist our clients.Key Responsibilities:* Provide technical support to clients* Assist with insurance...


  • Concord, Ontario, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

    About the jobTechnical Service RepresentativeMowen Insurance Brokers, operating as A Division of Oracle RMS, is a growing organization.We are seeking a Technical Service Representative who is passionate about delivering exceptional customer service to assist our clients.Key Responsibilities:* Provide technical support to clients* Assist with insurance...


  • Concord, Ontario, Canada Danaher Full time

    Job Title: Supervisor, Customer ServiceAt Danaher, we're committed to accelerating the real-life impact of tomorrow's science and technology. As a Supervisor, Customer Service, you'll play a critical role in ensuring our customers receive world-class service and support.Key Responsibilities:Lead and manage a team of Customer Service associates to ensure high...


  • Concord, Ontario, Canada Danaher Full time

    Job Title: Supervisor, Customer ServiceAt Danaher, we're committed to accelerating the real-life impact of tomorrow's science and technology. As a Supervisor, Customer Service, you'll play a critical role in ensuring our customers receive world-class service and support.Key Responsibilities:Lead and manage a team of Customer Service associates to ensure high...


  • Concord, Ontario, Canada Danaher Full time

    Job Title: Supervisor, Customer ServiceAt Danaher, we're committed to accelerating the real-life impact of tomorrow's science and technology. As a Supervisor, Customer Service, you'll play a critical role in ensuring our customers receive world-class service and support.Key Responsibilities:Lead and manage a team of Customer Service associates to ensure high...


  • Concord, Ontario, Canada Danaher Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Supervisor to join our team at Danaher Corporation. As a key member of our Customer Service team, you will be responsible for facilitating day-to-day order management activities to ensure world-class service levels, customer experience, and revenue growth.Key ResponsibilitiesLead...


  • Concord, Ontario, Canada Danaher Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Supervisor to join our team at Danaher Corporation. As a key member of our Customer Service team, you will be responsible for facilitating day-to-day order management activities to ensure world-class service levels, customer experience, and revenue growth.Key ResponsibilitiesLead...


  • Concord, Ontario, Canada Danaher Corporation Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Supervisor to join our team at Danaher Corporation. As a key member of our Customer Service team, you will be responsible for facilitating day-to-day order management activities to ensure world-class service levels, customer experience, and revenue growth.Key ResponsibilitiesLead...


  • Concord, Ontario, Canada FSB GROUP LTD. Full time

    About the RoleWe are seeking a highly skilled Personal Lines Insurance Account Manager to join our growing team at FSB GROUP LTD.Key ResponsibilitiesCustomer Service: Provide exceptional day-to-day customer service to our clients, ensuring their needs are met and exceeded.Policy Changes: Process policy changes efficiently and effectively, minimizing...


  • Concord, Ontario, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

    About the JobMowen Insurance Brokers, operating as A Division of Oracle RMS, is seeking a highly skilled Technical Service Representative to join our team. As a TSR, you will play a critical role in delivering exceptional customer service to our clients, processing outstanding payments, and issuing liability slips and certificates of insurance.Key...


  • Concord, Ontario, Canada Mowen Insurance Brokers oa A Division of Oracle RMS Full time

    About the JobMowen Insurance Brokers, operating as A Division of Oracle RMS, is seeking a highly skilled Technical Service Representative to join our team. As a TSR, you will play a critical role in delivering exceptional customer service to our clients, processing outstanding payments, and issuing liability slips and certificates of insurance.Key...


  • Concord, Ontario, Canada FSB GROUP LTD. Full time

    About the Role:FSB GROUP LTD. is seeking a RIBO Licensed, Commercial Lines, Customer Service Representative to join our team.Key Responsibilities:Provide exceptional day-to-day customer service to clientsProcess policy changes and maintain professional relationships with insurers and underwritersAssist and support producers as required, process call backs,...


  • Concord, Ontario, Canada FSB GROUP LTD. Full time

    About the Role:FSB GROUP LTD. is seeking a RIBO Licensed, Commercial Lines, Customer Service Representative to join our team.Key Responsibilities:Provide exceptional day-to-day customer service to clientsProcess policy changes and maintain professional relationships with insurers and underwritersAssist and support producers as required, process call backs,...


  • Concord, Ontario, Canada Viking Full time

    Job Title: Inspection/Deficiency Sales Representative We are seeking a highly motivated and customer-focused individual to join our Inspection Division as an Inspection/Deficiency Sales Representative. This role involves developing new inspections, testing and maintenance business, while maintaining existing clientele. Gain new inspection, testing and...


  • Concord, Ontario, Canada Viking Full time

    Technical Sales Representative Technical Sales Representative Join our team as a Technical Sales Representative and play a key role in maintaining and developing our sales in the North American market. As a seasoned professional, you will leverage our mature product lines and innovative solutions to build strong relationships with decision-makers in your...


  • Concord, Ontario, Canada Tamm Recruiters Inc Full time

    About Tamm Recruiters Inc.We are seeking a highly skilled and experienced Business Development Representative to join our team. As a Business Development Representative, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.Key Responsibilities:Client...

Customer Service Representative

4 months ago


Concord, Ontario, Canada CRH Canada Full time

Job ID:

Work Type: Contract

It is a great time to join Dufferin Concrete, A CRH Company

CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.


We are building a world- class team. Make your mark


You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.

Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team

Who we are
Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in Southern Ontario. Our network of 28 plants and over 400 ready-mix trucks provide a variety of standard and custom concrete mixes to meet technical specifications for commercial, industrial, institutional, and residential construction customers. We have earned our reputation as one of the most trusted, experienced, and quality-driven concrete suppliers in Canada, with over 100 years of service in the building materials industry.

CRH is a leading provider of building materials solutions that build, connect and improve our world. Employing 78,500 people at 3,390 operating locations in 29 countries, CRH has market leadership positions in both North America and Europe.

Location: Concord, ON
Term: This is a one year contract

Job Responsibilities:

  • Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process
  • Various administrative duties may be assigned based on departmental needs
  • Serve as the main point of contact for account and COD customers throughout the ordering process, receiving approximately 80 to 100 calls per day.
  • Accurately enter new orders and changes in the Command Concrete dispatching software.
  • Respond to customer inquiries and provide customers with updated information regarding their deliveries in an efficient and professional manner.
  • Distribute orders among various concrete plants based on the project location, fleet limitations and product availability within the delivery region.
  • Handle customer concerns and complaints by troubleshooting service and quality related issues; providing real-time solutions to satisfy the customer's needs.
  • Uphold the company's commitment to Environmental and Health & Safety
  • Available for all shifts, incuding some Saturdays

    Requirements:

    • High School Diploma
    • 1-3 years of work experience
    • Related construction field experience is an asset
    • Computer Proficiency - experience with Microsoft Office and Google Maps; Command Concrete is an asset

      Visit our website for more information:

      CRH Canada Group Inc. recognizes Canada's diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.