Cisco Network Administrator
3 days ago
**Experience Required (Years)**: 6 & above
**Essential Skills**:
- Basics of Network Operation
- 7+ years hands on experience with Cisco Network administration and support
- Strong analytical and troubleshooting skills; client-centric, professional, friendly, courteous
- Hands on experience with Service ticketing tools (ServiceNow)
- Cisco Network Admin, ServiceNow
**Role Description**:
- Provides day to day operational technical support for the delivery of data, wireless services, including 24 hour on-call support.
- Monitors the operation of telecom network systems. Performs complex duties relating to network operations, installations, and/or maintenance for local, off-site, and/ or remote locations
- Serves as a technical specialist for the resolution of complex network related problems
- Manages the team queue of issues ensuring timely resolution
- Performs initial telephony technology evaluation and pre-implementation testing of hardware and software.
- Implements telephony POC designs into full-scale production systems involving configuration and deployment of Enterprise Cisco Data/Wireless Platforms
- Develops and builds network design documentation and diagrams of telephony infrastructure
- Provides technical consulting services on Data/Wireless technology to business clients
- Acts as a project manager for small, medium and large-scale IT Data networking projects
- Manages and controls the contractual relationship with IT Telecom service providers
- Communicate written and verbal technical topics and situations effectively to both technical and non-technical audience
**Desirable Skills**:
- The ability to be a self-starter, and be able to manage expectations with customers
- Strong communication skills and a strong sense of urgency
- Advanced troubleshooting Skills
- CCNA or higher
- Route/Switch Certification
- College/University Degree in IT, Computer Science or related field or Equivalent Experience
**Job Types**: Full-time, Fixed term contract
Schedule:
- 8 hour shift
- Monday to Friday
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