![LUXYCLAD. LTD](https://media.trabajo.org/img/noimg.jpg)
Outbound Call Agent
3 weeks ago
**Position: Outbound Call Agent - full time**
**Location: St. Catharines, Ontario [in person required]**
We are recruiting an experienced Outbound Call Agent for our marketing and sales office.
: you are comfortable researching information for new and lapsed customers and contractors from our database and reaching out via telephone to those contacts.
: you will be required to engage via telephone with contacts and obtain information surrounding a set of specific criteria, then enter the information into our database, routing the appropriate distribution of this information to a senior person.
: a paid training program will be provided.
: meet or exceed daily, weekly and monthly “contact” targets set by the manager.
: participate in sales meetings and strategy sessions to refine and improve a higher level of successful contact results.
: assist in tracking customers orders and follow up directly with customers.
Qualities and Attributes
: exemplary communication, interpersonal and listening skills.
: charismatic, socially intelligent, persuasive over the phone
: competitive, entrepreneurial spirit with a strong desire to exceed targets.
: friendly, motivated and ambitious.
: strong ability to connect with a wide range of personalities, always remaining professional.
: digital literacy skills, competency in the use of multi online platforms
: Microsoft Office skills imperative
: comfortable using a soft-phone program
Range: $18:00 - $22:00 per hour
Benefits: as per the current benefit program
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Dental care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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