Remote Call Center Representative

4 weeks ago


St Albert, Canada Sasmar Healthcare Full time

Join our team at Sasmar Healthcare as a Remote Call Center Representative and play a crucial role in providing exceptional customer service to our clients in the healthcare industry. As a key member of our team, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring customer satisfaction.

Responsibilities:
  • Answer incoming calls and respond to customer inquiries
  • Make outbound calls to follow up on customer requests
  • Provide information about products and services
  • Resolve customer complaints and issues
  • Maintain accurate records of customer interactions
Qualifications:
  • Excellent communication skills
  • Strong customer service orientation
  • Ability to work independently and remotely
  • Previous call center experience preferred
  • Proficiency in Microsoft Office and CRM software
Education and Experience:
  • High school diploma or equivalent
  • 1-2 years of experience in a customer service role

If you are a motivated and customer-focused individual looking for a remote opportunity in the healthcare industry, we want to hear from you Apply now to join our team at Sasmar Healthcare as a Remote Call Center Representative.



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