Outbound Call Agent

2 weeks ago


St Catharines, Ontario, Canada LUXYCLAD. LTD Full time

Position:

Outbound Call Agent - full time


Location:

St. Catharines, Ontario [in person required]

We are recruiting an experienced Outbound Call Agent for our marketing and sales office.
:

you are comfortable researching information for new and lapsed customers and contractors from our database and reaching out via telephone to those contacts.

:

you will be required to engage via telephone with contacts and obtain information surrounding a set of specific criteria, then enter the information into our database, routing the appropriate distribution of this information to a senior person.

:
a paid training program will be provided.
:
meet or exceed daily, weekly and monthly "contact" targets set by the manager.
:
participate in sales meetings and strategy sessions to refine and improve a higher level of successful contact results.
:
assist in tracking customers orders and follow up directly with customers.

Qualities and Attributes
:
exemplary communication, interpersonal and listening skills.
:
charismatic, socially intelligent, persuasive over the phone
:
competitive, entrepreneurial spirit with a strong desire to exceed targets.

:
friendly, motivated and ambitious.

:
strong ability to connect with a wide range of personalities, always remaining professional.
:
digital literacy skills, competency in the use of multi online platforms

:
Microsoft Office skills imperative

:
comfortable using a soft-phone program

Range:
$18:00 - $22:00 per hour

Benefits:
as per the current benefit program

Salary:

$18.00-$22.00 per hour

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • St.

Catharines, ON L2S 3V5:
reliably commute or plan to relocate before starting work (preferred)

Education:

  • Secondary School (preferred)

Experience:

  • Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location:
In person

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