Outbound Call Agent

5 months ago


St Catharines, Canada LUXYCLAD. LTD Full time

**Position: Outbound Call Agent - full time**

**Location: St. Catharines, Ontario [in person required]**

We are recruiting an experienced Outbound Call Agent for our marketing and sales office.

: you are comfortable researching information for new and lapsed customers and contractors from our database and reaching out via telephone to those contacts.

: you will be required to engage via telephone with contacts and obtain information surrounding a set of specific criteria, then enter the information into our database, routing the appropriate distribution of this information to a senior person.

: a paid training program will be provided.

: meet or exceed daily, weekly and monthly “contact” targets set by the manager.

: participate in sales meetings and strategy sessions to refine and improve a higher level of successful contact results.

: assist in tracking customers orders and follow up directly with customers.

Qualities and Attributes

: exemplary communication, interpersonal and listening skills.

: charismatic, socially intelligent, persuasive over the phone

: competitive, entrepreneurial spirit with a strong desire to exceed targets.

: friendly, motivated and ambitious.

: strong ability to connect with a wide range of personalities, always remaining professional.

: digital literacy skills, competency in the use of multi online platforms

: Microsoft Office skills imperative

: comfortable using a soft-phone program

Range: $18:00 - $22:00 per hour

Benefits: as per the current benefit program

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- St. Catharines, ON L2S 3V5: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person


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