National Human Resources Officer

6 months ago


Ottawa, Canada IOM Ottawa Full time

**ORGANIZATIONAL CONTEXT AND SCOPE**:
**RESPONSIBILITIES AND ACCOUNTABILITIES**:

- Coordinate and monitor the Human Resources Management in the office in accordance with the organization’s regulations, instructions, policies, procedures and practices and in light of operational activities in the office.
- Verify all Human Resources processes and actions for conformity with relevant IOM policies and procedures. Ensure that Human Resources processes and procedures remain consistent with relevant IOM policies and procedures.
- Assist in setting up and implementing effective administrative procedures and internal controls; review audit recommendations on Human Resources matters and coordinate and implement them.
- Participate in the evaluation and planning of staffing needs; coordinate national and international recruitment processes in an effective, efficient, and transparent manner.
- Monitor effective administration of WAVE Human Resources modules; oversee and validate data recorded in WAVE and carry out assigned roles with accuracy and timeliness.
- Monitor and facilitate timely implementation of the Performance Appraisal System (PAS); encourage and guide staff and managers to completion of the process within the deadlines.
- Participate in analysis of staff training and development needs and suggest areas for improvement in collaboration with management and the Staff Development and Learning (SDL) Unit.
- Provide verbal and written explanations to all staff on staffing, recruitment, entitlements, leave administration, and other Human Resources issues.
- Coordinate the preparation of reports pertaining to personnel administration; draft sections of special reports and participate in Human Resources projects as requested.
- Reinforce standard of conduct and respectful working environment. Promote commitment to maintaining mutual respect, safety, and tolerance in the workplace.
- Coordinate extensively with the Regional Office, Administrative Centers in Manila and Panama, and Human Resources Management in Geneva on a range of different Human Resources issues.
- Attend external meetings when required and brief management accordingly.
- Guide, train, and supervise the work of the Human Resources Unit staff.
- Perform other related duties as assigned.

**REQUIRED QUALIFICATIONS AND EXPERIENCE**:
**Education**
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field with two years of relevant professional experience; or,
- Master’s degree in above or related field.

**Experience**:

- Prior work experience with international humanitarian organizations, non-government or government institutions/organizations in a multicultural setting is an advantage.
- Prior experience in leading multicultural teams and building respectful workplaces is an advantage.

**Skills**:

- Attention to detail, ability to organize paperwork in a methodical way;
- Discreet, details and clients-oriented, patient, and willing to learn new things;
- Conflict Resolution in the Workplace; and
- Handling Difficult Conversations at Work.

**Languages**:

- Fluency in English is required (oral and written)
- Working knowledge of French is an advantage

**COMPETENCIES**:
The incumbent is expected to demonstrate the following values and competencies:
**Values**:

- all IOM staff members must abide by and demonstrate these three values:

- Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

**Core Competencies** - behavioural indicators level 2
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
- Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

**Managerial Competencies **- behavioural indicators level 2
- Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
- Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and



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