administrative Assistant, Professional Advisors 

3 months ago

Vancouver, Canada BC College of Oral Health Professionals Full time

**Summary**
- **Department**: Professional Practice
- **Reporting to**: Manager, Professional Advisors
- **Position Type**: Permanent, Full-time
- **Work Location**: Vancouver or Victoria - Hybrid
- **Salary**: $51,113.48 - $60,133.50. Please see the Total Compensation Section for more details.
- **Position Posted**: September 5, 2024
- **Application Deadline**: Open until filled

**About the Role**

BCCOHP is seeking a permanent, full-time Administrative Assistant, Professional Advisors to join our Professional Advisors team. This position will report to the Manager, Professional Advisors (The Manager).

**Essential Duties**
- **Administrative Support to the Professional Advisor Team **_
- Support the Manager in triaging incoming queries to the appropriate staff as directed.
- Assist with administrative tasks related to the Advisors, including supportive research, collating information for Standards development, etc.
- Manage and maintain all documentation and resources for Professional Advisors.
- Review and respond to enquiries from registrants on specific topics.
- Develop and maintain an enquiry management system that supports data tracking in SharePoint.
- Perform data entry and update records for tracking.
- Assist with printing, copying, filing, and scanning documents as required.
- Take meeting minutes as needed.
- Order catering for meetings as needed.
- Assist in booking travel and accommodations for team events and/or external events.
- **Other Responsibilities **_
- Assist with Committee meeting information package preparation as required
- Set up and help facilitate in-person meetings as required.
- Liaise with the PMO office in the integration of AI projects, database migration, and other projects as required.
- Provide administrative support to the Standards working groups as required.
- Complete general administrative duties as requested by the Manager to support various projects across the organization.
- Other administrative duties as required.

**Essential Skills and Qualifications**
- Minimum of two years of office experience.
- Previous work experience as a CDA, or other oral health professional is an asset
- Demonstrated customer experience/service experience.
- Excellent computer skills with proficiency in Microsoft Office, particularly with Excel.
- Experience using a database or customer relations management system and electronic filing system is an asset.
- Strong written and verbal communications skills.
- Strong organizational skills with the ability to multi-task and prioritize.
- Strong attention to detail.
- Strong clerical and administrative skills.
- Ability to maintain tact, grace, and diplomacy in all situations.
- Ability to handle sensitive and confidential information with discretion.
- Positive attitude, a team player with the ability to build and maintain positive working relationships; steps in to help others when needed.
- Previous work experience in a regulatory environment or not-for-profit environment would be an asset.

**Work Arrangement**
- **Work Hours**_

BCCOHP's regular hours of business are 8:30 am to 4:30 pm, Monday through Friday. This is a full-time permanent position, requiring 35 hours per week (7 hours per day).
- **Flexibility**_

BCCOHP offers flexibility for a hybrid work arrangement depending on the role and operational needs. The number of days required to be in office for this position is dependent on operational needs and workload.

**Total Compensation & Perks**

BCCOHP offers the following benefits and perks:

- Extended health and dental benefits plan
- RRSP contributions
- Parking/transit subsidy
- Paid time off (15 vacation days, 5 sick days, and 7 personal days per year)
- Maternity/parental leave top-up
- Annual professional development allowance
- Office closures in addition to statutory holidays including Easter Monday and winter office closure (December 24th to January 1st each year)
- Early office closure on Fridays during the summer

**How to Apply**

**Who We Are**

The BC College of Oral Health Professionals (BCCOHP) is the regulatory body for all oral health professionals in BC. BCCOHP’s role is to protect the public and promote better health outcomes for patients. BCCOHP regulates 16,000 oral health professionals. We protect the public in three main ways:

- Ensuring that oral health professionals are able to practise competently
- Setting standards for the delivery of safe and patient-centred oral health care
- Investigating complaints about oral health professionals

We believe that everyone will be able to see themselves in our vision statement: patients/public, oral health care professionals, and those within BCCOHP.

Our mission is to safeguard the public from harm and discrimination by diligently overseeing safe, competent, ethical, and team-based oral health care, ensuring trustworthiness in our regulatory practices.

**Our Values**
- **We put people first. **_

We recognize that the most important resource in delive

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