Program Manager, Connecting to Careers in Advanced

6 months ago

Toronto, Canada ACCES Employment Full time

**Title: Program Manager, Connecting to Careers in Advanced Manufacturing**

**Reports To: Director, Bridging Services**

**Location: ACCES Brampton**

**Organization**:
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 42,000 jobseekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women, and refugees to jobs that reflect their skills and experience. We provide over 35 customized job search programs that meet the unique needs of our job seekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada's population.

We are looking for skilled talent who thrive in a flexible and innovative environment. ACCES offers an excellent benefits package, a RRSP matching program, and an Employee & Family Assistance Program.

**Scope**:
Connecting to Careers in Advanced Manufacturing is an upskilling program that will permit mid-skill workers to enter the advanced manufacturing sector or advance within it. The program responds to the advanced manufacturing sector's urgent need for skilled technicians and will position program participants at the forefront of a high-demand, dynamic industry. This industry-informed program will include technical training, future proofing, mentoring, coaching, personal branding, and employment placement to ensure that program participants complete training and effectively transition into demand driven occupations.

**Duties and Responsibilities**:

- Ensure that all project activities are delivered in accordance with organizational policies and procedures as well as funder contractual agreements
- Ensure that all project deliverables and outcomes are met or exceeded, including targeted employment outcomes
- Work closely with internal and external partners to ensure appropriate coordination of project activities with other related ACCES program and events
- Responsible for managing all program staffing activities including recruitment, supervision, performance management, staff engagement and training etc.
- Work closely with ACCES finance and administration departments to manage program budget and oversee contracts with partners and suppliers (e.g. assessment, curriculum development, etc.)
- Review and audit project files (hard copy client files and electronic database) to ensure proper documentation and adherence to service delivery standards
- Plan and coordinate service delivery schedules, taking into consideration the availability of partners, volunteers/mentors/employer guest speakers etc.
- Work closely with internal stakeholders to manage and oversee the development of online assets, tools, platforms, curriculums and other services as required for the project
- Establish and build partnerships to support and enhance project delivery
- Responsible for compiling and analyzing program data; preparing all reports required by ACCES and by funders, pertaining to program activities and outcomes
- Plan and prepare funding proposals to support program sustainability and growth through government and corporate funding
- Report project activities and make recommendations to senior management regarding strategies and activities that improve project efficiency and effectiveness; support implementation of recommended strategies for continuous improvement
- Plan, implement and oversee key program activities such as client and employer outreach, scheduling service delivery, evaluation, collecting and monitoring client data and program outcomes
- Establish and facilitate the activities of a Program Advisory Committee
- Follow and enforce procedures established to protect worker health and safety
- Other duties as assigned including support of site activities and evening supervisor shift rotation

**Required Qualifications**:

- University/College degree in human services, employment services, business, or a related field
- 5 years of related work and management experience
- Previous experience in the not-for-profit sector and/or employment sector and working in a diverse community is an asset
- Solid knowledge and understanding of local labour market trends and community services networks
- Experience related to the manufacturing sector is a strong asset
- Demonstrated leadership experience, a collaborative decision maker, and an open and effective communicator who values diversity
- Excellent verbal and written communication skills
- Excellent interpersonal skills necessary to work effectively with all levels in the organization as well as with clients, employers, community partners, other service providers and funders
- Experience developing community partnerships and funding proposals
- Ability to prioritize, strong time management skills and flexible to respond to time sensitive issue

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