Sales Representative

2 weeks ago


Concord, Canada Vinyl Pro Full time

**About the company**

Vinyl Pro Windows System is more than just a window manufacturer; we redefine the traditional business model by fostering genuine, personal connections with our clients. Our commitment to excellence is evident in our meticulous craftsmanship and use of premium materials. With expedited delivery and unwavering support, we ensure your satisfaction every step of the way.

Join our team at Vinyl-Pro, we prioritize innovation, precision, and client satisfaction

**Job description**

As a Sales Representative at Vinyl-Pro, you'll be at the forefront of our commitment to excellence in customer service and satisfaction. Your responsibilities will include:

- Utilize your experience and knowledge of the window industry to assist customers in finding the perfect solutions for their needs. Provide expert advice and guidance on our range of premium window products.
- Deliver exceptional customer service at every touchpoint, from initial inquiries to post-sale support. Build and maintain strong, lasting relationships with clients by understanding their needs and exceeding their expectations.
- Effectively break down customer orders, ensuring accuracy and completeness. Coordinate with the production team to ensure timely fulfillment and delivery of orders.
- Monitor the progress of customer orders and provide regular updates to clients. Address any issues or concerns promptly to ensure a smooth and seamless experience for our customers.
- Work closely with various departments to ensure seamless communication and coordination. Collaborate with the production team to facilitate the smooth flow of operations between office and warehouse.

**Qualifications**:

- Proven experience in the window industry or related field (1 year required - must have).
- Strong customer service skills with a passion for exceeding customer expectations.
- Experience in order breakdown and tracking, with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in computer systems and software for order management and tracking.

**Job Types**: Full-time, Permanent

Pay: $18.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Window Field: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person


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