Digital Communications Coordinator

1 week ago

Burnaby, Canada PADS Full time

**BE A DIGITAL TRAILBLAZER AT PADS**:
We’re an organization driven by passionate people - that happens to include puppies - that grow up to change lives every single day. We expect excellence from ourselves and our team, but we have fun too. Pacific Assistance Dogs Society (PADS) breeds, raises and trains fully certified assistance dogs. Our service (mobility & PTSD) and hearing dogs provide life-changing independence to those with disabilities other than blindness. Our accredited facility dogs work with community professionals, such as teachers, RCMP and psychologists to help support wellness in our community.

We’re proud to be the first fully accredited member of Assistance Dogs International in Canada.

**ABOUT THE POSITION**:
Are you passionate about digital storytelling, social media strategy, and making a difference? Join **Pacific Assistance Dogs Society (PADS)** as our **Digital Communications Coordinator** and help us amplify our mission of empowering people with life-changing assistance dogs

**What You’ll Do**:
As the **Digital Communications Coordinator**, you’ll take charge of PADS’ digital presence, crafting compelling content, engaging with our community, and driving our mission forward online. This dynamic role combines creativity, strategy, and analytics to bring our brand to life.
- **Digital Content Creation**: Manage social media, develop engaging posts, and collaborate on multimedia content.
- **Digital Advertising**: Support our resource development through digital ad campaigns (SEM, PPC, SMM, etc)
- **Website Management**: Keep our website fresh, user-friendly, and optimized for SEO.
- **Analytics & Reporting**: Measure what matters—track performance, analyze data, and inform strategy.
- **Team Collaboration**: Work closely with our Communications & Development team to align digital efforts with larger goals.
- **Community Engagement**: Be the voice of PADS online, building meaningful connections with supporters.

**What We’re Looking For**:
**Technical Skills**
- Social media mastery (e.g., Metricool, Facebook, Instagram, LinkedIn).
- Digital Advertising Experience - current Google Certifications are preferred.
- Website management (WordPress, Funraisin).
- Basic graphic design (Canva, Adobe Creative Suite).
- Knowledge of digital accessibility and SEO best practices.
- Experience with Salesforce is an asset.

**Soft Skills**
- Exceptional writing, editing, and creativity.
- Excellent interpersonal skills - we’re a small but scrappy team and bend and flex to support each other
- Strong organizational abilities and attention to detail.
- A collaborative mindset with a knack for visual storytelling.

**Experience & Education**
- 2+ years in digital communications or a related field (non-profit experience a bonus).
- Post-secondary degree in journalism, communications, digital marketing, or similar.
- Google Certifications (preferred)

**Why Join PADS?**:
At PADS, we’re not just creating content—we’re creating impact. You’ll be part of a passionate team dedicated to transforming lives through the power of assistance dogs. Plus, enjoy:

- A supportive, collaborative work environment.
- Flexibility to work on-site and remotely.
- Opportunities to see adorable puppies every day

This is an in person or hybrid position working out of our Burnaby, BC or Calgary, AB Campus. Most of the time, work is scheduled from Monday to Friday, 7.5 hours per day, from 9 am to 5 pm with a 30-minute unpaid lunch break. There may occasionally be a need to work evenings or weekends.

There is occasional interaction and physical contact with dogs that are in advanced training and puppies visiting the PADS campus.

**COMPENSATION**:
The compensation range for this Full-Time, permanent role is $54,000-$60,000/year + comprehensive benefits after the 3-month probation period.

***BE YOU.** **WITH US.**:
We serve communities that are greater and stronger because of their diversity. What makes YOU different is worth both celebrating and cultivating.

PADS is committed to equality across race, gender, age, religion, identity, ability, and experience. We invite you to bring your whole self to our team, helping us to change lives, one dog — and person — at a time.

**DOES THIS ALL SOUND LIKE A GOOD FIT?**:
by Friday, November 22 - we’ll be interviewing qualified applicants as they apply, and the position is available immediately.

Accommodation will be provided in all parts of the hiring process. Applicants are invited to make required accommodations known in advance.

We thank all applicants for their interest and will contact only those applicants selected for further consideration. Please note that submissions will be reviewed on an ongoing basis, and therefore early submission is encouraged. The position is available immediately.

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