Operations Coordinator, Business Management Office

1 month ago

Vancouver, Canada PHSA Full time

**Operations Coordinator, Business Management Office, Inter Campus Operations**

Children's & Women's Health Center

Vancouver, BC

The Operations Coordinator, Business Management Office (BMO) reports to the Director and coordinates the day-to-day operational requirements for equipment and supplies matters of assigned area(s) across Children’s and Women’s. Coordinates and ensures that the planning and procurement process meets operational requirements by liaising with internal and external stakeholders and leading discussions to identify and/or evaluate appropriate equipment and supplies needed to support clinical practice. The Operations Coordinator collaborates with health care providers and Supply Chain to develop solutions for product utilization and standardization in a safe and cost effective manner. Troubleshoots issues by acting as the first point of escalation, conducting independent research and analysis within the context of budgets and the unique requirements of assigned area(s) as well as providing guidance to Purchasing Clerks. Identifies, selects, evaluates and introduces new equipment and supplies that support clinical practice in providing safe patient care. The position participates in strategic and operational planning, the development of policies and procedures and quality assurance activities.

**What you’ll do**
- Act as liaison in coordinating equipment and supplies matters between the internal stakeholders, PHSA Supply Chain and external vendors.
- Coordinate the planning and procurement process by establishing and maintaining an effective network of relationships and influence between internal stakeholders, Supply Chain and external vendors to ensure timely exchange of information in order to achieve operational objectives and/or resolution of issues. Assists with developing budget, monitors expenditures and variance analysis and reporting.
- Act as first point of escalation for issues and recommending solutions or escalating further.
- Provide guidance, support, direction/delegation of tasks to Purchasing Clerks. Coordinates backorders and recalls including identifying supply disruptions, notifying In House Replenishment and Supply Chain, pulling and reviewing usage data, sourcing potential substitutes and permanent replacements with vendors, and presenting the proposes products to internal stakeholders to obtain clinical approval for use in the designated areas.
- Engages directly with external vendors by arranging for medical equipment repairs/maintenance, assisting with direct purchases of medical supplies and obtaining quotes to support negotiations of program area’s equipment and supplies requirements.
- Coordinates product demonstrations and trials by facilitating discussion with clinical teams, developing evaluation forms as well as compiling and analyzing evaluation results. Supports the educators’ with the coordination of in-services related to new and existing equipment to all program area members.
- Partners with Children’s and Women’s Hospitals’ Foundations and clinical teams by coordinating donor site visits, compiling and presenting feedback from clinical teams regarding donated equipment and supporting donation opportunities.
- Provide insight and knowledge on site-specific requirements for BMO leadership meetings and departmental briefing notes. Develops, manages and updates department processes and documents, such as direct purchase inventory records, templates, standard operating procedures.

**What you bring**
- A level of education, training, and experience equivalent to a recognized Diploma program in a health, business, Supply Chain/logistic or technology related discipline plus three (3) years’ experience in a supply chain or supply systems environment, including two (2) years in a leadership role.
- Preference of having a clinical background or a broad understanding of the clinical care process and multidisciplinary health care provision.

You will also have the ability to:

- Demonstrated effective problem resolution and critical thinking/analytical skills.
- Ability to work independently and in cooperation with others.
- Ability to organize, plan, prioritize, multi-task, and problem solve with little or no direction.
- Excellent written and verbal communications.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact

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