Operations Coordinator

3 weeks ago

Toronto, Canada The Cabbagetown Business Improvement Area (BIA) Full time

**Position Type**:Full-Time Summer Contract

**Rate of Pay**:$19/hour

**Schedule**: ~9-5 PM; 35 hours per week; Mon-Fri, with some evenings and weekends.

**Employment Dates**:May 8, 2023 - September 29, 2023

**DEADLINE TO APPLY**: April 7, 2023

**ABOUT THE CABBAGETOWN BIA**

A Business Improvement Area (BIA) is an association of commercial property owners and tenants within a defined area who work in partnership with the City to create thriving, competitive, and safe business areas that attract shoppers, diners, tourists, and new businesses. The Cabbagetown BIA is a community-driven non-profit organization dedicated to promoting the economic and cultural vitality of Cabbagetown.

**JOB TITLE: OPERATIONS COORDINATOR**

Works as part of a close-knit team while coordinating key organizational initiatives, including activations and events. Manages some production and technical aspects of The Cabbagetown Festival. Assists the Executive Director with managing streetscape and public realm improvements. Reports to the Executive Director.

**Responsibilities Related to The Cabbagetown Festival (September 9-10 2023)**:

- **Create Event Concepts**: Participates in ideation, collaborating with the BIA team in order to generate concepts and brainstorm ideas. Utilize experience and event knowledge in order to help develop a plan for the execution of these ideas.
- **Invoicing & Payments**: Manage the invoicing and payment process for all vendors and suppliers.
- **Promote for, interview, recruit, and manage volunteers**, including all communications, training, and scheduling of volunteers. Prepare an ongoing volunteer strategy for year-long recruitment. Write and present a debrief following the event day and organize volunteer appreciation. Will also include hiring and managing a week-of Volunteer Coordinator.
- **Manage Budgets**: Manages the operations portion of the event budget (as outlined above).
- **Foot Traffic Data Collection**: Create clear and measurable objectives, collect data, and analyze results. Research and manage data-collection options.
- Complete other related duties as assigned.

**Responsibilities Related to Streetscaping & Beautification, as required**:

- Assists with initiatives related to streetscaping, public realm, and other on-street operations and improvements.
- Manages development and tracking of a public realm asset inventory and issue reporting programs.
- Coordinates with relevant agencies to address member concerns related to operations.
- Assists in managing the Cabbagetown Street Maintenance team.
- Assists in managing the Cabbagetown Care and Safety Team, including participating in the Advisory Committee, liaising with community service partners, purchasing equipment, monitoring the team, and keeping track of reports.
- Tracks and reports on local development projects related to on-street operations, wayfinding, accessibility, urban planning, parks, and other streetscape or urban development areas.
- Liaises with key stakeholder groups, including staff and elected officials at government departments and agencies at all levels. Attends outside stakeholder meetings related to local projects and priorities (may include evenings and weekends).
- Assist the Executive Director in managing CafeTO, which may include liaising with restauranteurs and setting up live music events.
- Coordinates with the Marketing Coordinator to ensure opportunities are made to support and publicize on-street initiatives online, in media, and through communications channels.
- Completes other related or administrative duties as assigned.

**Qualifications**
- Must have 1-3 years’ experience in event operations, management, and logistics.
- Experience in volunteer recruitment, training, and management as asset.
- Complimentary business-related education; preferably in culture, tourism, urban development, and/or urban planning.
- Leadership skills and experience with working in a team.
- Proven ability to balance multiple assignments and tasks simultaneously.
- Excellent communication; written, oral and interpersonal skills with the ability to work and communicate effectively with various stakeholders at a professional level.
- An organized self-starter, creative, and member/customer-focused.
- Able to work with mínimal direction.
- Must be able to work on a flexible schedule including evenings and weekends as required for the completion of key project coordination goals.

**Additional Benefits**:

- Work-from-home opportunities
- Flexible working hours

**Self-Declaration**

Thank you for your interest. We wish you all the best in your search.

Matthew Mohan, Executive Director, The Cabbagetown BIA

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 5 months

**Salary**: $19.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Ex

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