
Hotel Front Desk Clerk
3 weeks ago
Education:
- Expérience:
- **Education**:
- Secondary (high) school graduation certificate
- ** Work setting**:
- Hotel, motel, resort
- ** Tasks**:
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- ** Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- ** Experience**:
- Experience an asset
- ** Support for newcomers and refugees**:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Indigenous people**:
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
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