Hotel Front Desk Clerk

4 months ago


Winnipeg Beach, Canada Winnipeg beach Hotel Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
**Support for newcomers and refugees**:

- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week



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