Customer Service Specialist

4 months ago


Cambridge, Canada Cadel Full time

Company Description

Our Heavy Vehicle Parts Division is the country’s largest network. This division’s banners include Cadel, Traction, Truck Pro and TW. Servicing the fuel injection specialty shops, off highway heavy duty equipment, transport, construction, mining, forestry and farming sectors, we keep them moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we’d be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.

**Job Description**:
The incumbent is responsible for all returns and warranties:

- Follow up with customers on product recalls issued by the corporate office.
- Perform the necessary research for all customer credit requests.
- Enter data into the AX software's return request form.
- Request authorization for returns from suppliers. Manually complete the appropriate return of merchandise form.
- Research all customer credit requests.
- Supplier return guarantee
- Perform all other related tasks as requested by his/her supervisor.

**Qualifications**:
To join our team, you need:

- High school diploma combined with 1 year experience in a similar position.
- Very good knowledge of Excel, AS400 and basic knowledge of Acces software.
- Speed and accuracy in data entry.
- Highly functional spoken English.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you



  • Cambridge, Ontario, Canada Superior Propane Full time

    About Superior Propane Superior Propane is a leading provider of propane fuel solutions across Canada. We've been serving customers for over 70 years, building a reputation for reliability and exceptional service. Our commitment to safety, performance, and customer satisfaction drives everything we do. What We Offer You Supportive Culture: Join a team...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    **Customer Service Specialist - Desjardins Agent Insurance Office** High-energy individual sought to manage office operations, provide exceptional customer service, and drive sales growth in a fast-paced environment. **Benefits** • Competitive salary • Free food & snacks • Opportunity for advancement • Savings bank • Training & development •...


  • Cambridge, Ontario, Canada Cowan Insurance Group Full time

    We are seeking a dedicated Customer Service Specialist who is enthusiastic about providing exceptional service in a dynamic environment.The ideal candidate will possess strong communication abilities, both in writing and verbally, ensuring clear and effective interactions.As a self-starter, you will thrive in both independent and collaborative settings.Key...


  • Cambridge, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a highly skilled Refrigeration Specialist to join our team at Heritage Service Group Canada. As a key member of our team, you will be responsible for installing, maintaining, and repairing commercial kitchen equipment, including refrigeration systems, cooking equipment, and dishwashing machines.Key ResponsibilitiesInstall,...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    Customer Service Specialist - Desjardins Agent Insurance Office We are seeking a highly motivated and organized individual to join our team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the office, and supporting the sales team in...


  • Cambridge, Ontario, Canada Cowan Insurance Group Full time

    We are seeking a dedicated Customer Service Specialist who is enthusiastic about providing exceptional support in a dynamic setting.The ideal candidate is a strong communicator with excellent verbal and written skills.Self-motivation is key; you should be capable of working both independently and collaboratively.If this resonates with you, consider the...


  • Cambridge, Canada Connected Vehicles Full time

    Connected Vehicles is looking for an Experienced Customer Success Specialist that carries our values, and is committed to an outstanding customer experience. Are you a dynamic self-starter that thrives in a fast-paced environment? Come join a growing company with a highly talented team and enjoy a positive and supportive environment while you reach for the...


  • Cambridge, Ontario, Canada MealSuite Full time

    Job Title: Customer Implementation SpecialistWe are seeking a highly skilled Customer Implementation Specialist to join our team at MealSuite. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our customers, facilitating the implementation process, and providing exceptional customer...


  • Cambridge, Ontario, Canada MealSuite Full time

    Job Title: Customer Implementation SpecialistWe are seeking a highly skilled Customer Implementation Specialist to join our team at MealSuite. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our customers, facilitating the implementation process, and providing exceptional customer...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and skilled Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely with internal stakeholders to...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and skilled Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely with internal stakeholders to...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely with internal...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely with internal...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience Specialist OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely with...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience Specialist OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and helping to elevate customer experiences.Key Responsibilities:Work closely with...


  • Cambridge, Ontario, Canada Cowan Insurance Group Full time

    At Cowan Insurance Group, we value individuals who are dedicated to providing exceptional customer service in a dynamic work environment.You possess strong communication abilities – both in writing and verbally.You are self-driven – capable of working autonomously as well as collaboratively.If this resonates with you, consider the opportunity as a Client...


  • Cambridge, Ontario, Canada MealSuite Full time

    Job Title: Customer Implementation SpecialistWe are seeking a highly skilled Customer Implementation Specialist to join our team at MealSuite. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our customers.Key Responsibilities:Develop and implement best practices to drive optimized business...


  • Cambridge, Ontario, Canada MealSuite Full time

    Job Title: Customer Implementation SpecialistWe are seeking a highly skilled Customer Implementation Specialist to join our team at MealSuite. As a key member of our implementation team, you will be responsible for ensuring a seamless onboarding experience for our customers.Key Responsibilities:Develop and implement best practices to drive optimized business...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and skilled Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and helping to elevate our customers' interactions with our organization.Key Responsibilities:Work...


  • Cambridge, Ontario, Canada CB Canada Full time

    Customer Experience SpecialistWe are seeking a highly motivated and skilled Customer Experience Specialist to join our team at CB Canada. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and helping to elevate our customers' interactions with our organization.Key Responsibilities:Work...