Invoicing & Collections Representative

4 months ago


Whitby, Canada Custom Fire & Sprinkler Services Ltd. Full time

_Custom Fire & Sprinkler Services Ltd. was born from the vision that a transparent, honest approach was needed in the fire protection services industry._
- Our team builds value and relationships through forming custom approaches for our client’s individual needs and in executing on those approaches through experience, pro-activity and a conscious recognition of the importance of the services we are engaged for._
- Prepare and distribute invoices to customers
- Process payments, credit memos and invoice adjustments
- Initiate communication with customers to resolve past-due collection balances, including timely follow ups if a reply is not received
- Monitor and maintain up-to-date records for client accounts and review accounts in arrears to ensure appropriate actions are taken
- Create reports on collection activity and accounts receivable statuses as required
- Handling inbound/outbound calls
- Filing and organization of paperwork
- Assisting senior and office staff with day to day operations
- Other duties as assigned

**What we’re looking for**:

- Previous experience in Invoicing & Collections necessary
- Proficient in all Microsoft programs (Word, Excel, Outlook, etc.)
- Excellent oral, written, and communication skills
- Ability to take ownership and resolve conflict
- Strong phone manner with the ability to multitask
- Comfortable working in a high-volume, fast-paced environment
- Detail oriented with high standards to accuracy

**Salary**: $23.00-$28.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift

Work Location: In person



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