Invoicing & Collections Representative
3 days ago
At Custom Fire & Sprinkler Services Ltd., we pride ourselves on delivering exceptional fire protection solutions to our clients. As an experienced and detail-oriented **Invoicing & Collections Representative**, you will be responsible for multiple tasks throughout the office, such as:
- Negotiate payment arrangements, settlements or extensions with clients while maintaining professionalism.
- Monitor and follow up on past-due accounts, ensuring timely payments.
- Process payments, document all activities in the company's financial system, and maintain accurate records.
- Collaborate with the Accounts Receivable and Sales teams to resolve billing disputes or discrepancies.
- Prepare monthly aging reports and provide regular updates to management on the status of collections.
- Prepare and distribute invoices to customers as required.
- Ensure compliance with company policies, credit terms and all relevant financial regulations.
**What we’re looking for**:
- 2+ years of experience in collections, accounts receivable or a similar role.
- Strong communication and negotiation skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to take ownership and resolve conflict.
- Strong phone manner with the ability to multitask.
- Comfortable working in a high-volume, fast-paced environment.
- Detail oriented with high standards of accuracy.
Pay: From $40,000.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- WHITBY, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- collections: 2 years (required)
Work Location: In person
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