Customs Support Agent
7 months ago
Highlight Motor Group
Concord, ON
**Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.
We are looking for a highly motivated and energetic **Customs Support Administrator (Afternoon Shift) **who will be responsible for ensuring a successful Canada/US cross border operation for our drivers to deliver the goods safely and efficiently.
**Responsibilities**:
- Review and prepare customs documentation for processing and entry releases.
- Coordinate and communicate with drivers to ensure they possess all necessary paperwork to complete a smooth cross-border operation.
- Assist our customers and drivers in clearing the customs process successfully by resolving delays on shipments.
- Maintain registers and reports for import and export operations.
- Facilitate shipment status update and feedback to customers and maintain a good relationship with both the customers and drivers.
- Enter, audit and review customs entries to ensure correct information submitted.
- Follow up on upcoming shipment, documents transactions and day-to-day related activities.
- Perform other job-related duties as requested by the management.
**Requirements**:
- Must be able to work in regular hours in the afternoon shift.
- Excellent attention to detail and customs compliance requirements.
- Ability to work well under pressure with sense of urgency.
- Proactive attitude in following up issues with customers and drivers.
- Strong organizational and time management skills
- Proven ability to work well independently and as part of a team.
- Solid problem solving and multi-tasking skills with flexibility to work in a fast-paced environment.
- Strong proficiency in computer and MS Office (MS Outlook, Word, Excel)
- Excellent interpersonal and customer service skills (both verbal and written)
- Professional, courteous, polite with excellent telephone manners
- Strong familiarity with ACE/ACI/PAPS/PARS and other current initiatives
- Experience in Customs clearance, Transportation, Logistics fields
**We offer competitive wages and a great benefits package.**
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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