Dental Cad/cam Sales
2 months ago
**Job Overview**
We are seeking a motivated and dynamic **Dental Cad/Cam Sales & Customer Support Representative** to join our team.
In this role, you will be responsible for delivering Cad/Cam product training and support to dental professionals, while driving sales initiatives, ensuring they have the tools they need to provide exceptional care to their patients. Your expertise in dental technology will enable you to effectively communicate product benefits and provide exceptional customer service.
**Responsibilities**
- Upsell additional products and services based on client needs.
- Provide high-quality customer support, addressing inquiries and resolving issues efficiently.
- Collaborate with the sales team to develop strategies for product promotion and client engagement.
- Perform data entry tasks to maintain accurate records of customer interactions, training sessions, and sales activities in our CRM system.
- Stay informed about industry trends, product updates, and competitor offerings to better serve our clients.
- Utilize phone etiquette skills to engage with clients professionally over the phone.
**Qualifications**:
- **Preferred education**:Dental Technology, exocad, Cad/Cam knowledge or related field.
- Proven experience in sales, preferably in the dental or healthcare industry is a plus.
- Strong upselling skills with a track record of meeting or exceeding sales targets.
- Excellent communication skills, both verbal and written, in English; proficiency in French is a plus.
- Ability to perform data entry tasks with attention to detail.
- Strong customer service orientation with the ability to build rapport with clients.
- Analytical mindset with the ability to assess market trends and customer needs.
- Strong computer skills, including proficiency in Microsoft Office Suite and dental programs is an asset.
- Must be self-motivated, organized, and able to work independently as well as part of a team.
- Passion for the dental industry and a commitment to educating others.
If you are a motivated team player with a background in dental technology and a
passion for sales and customer support, we would love to hear from you
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental software: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-11-18
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