Clinic Admin
5 months ago
MUST HAVE PREVIOUS PHYSIOTHERAPY CLINIC EXPERIENCE
PhysioDNA is seeking a full-time Clinic Admin & Marketing Lead to be part of our dynamic Bloor West Team. Seeking a high energy individual with a background in a previous clinic admin role and experience in marketing/partnerships. We are looking for someone that is very experienced in customer service and motivated to grow our Bloor West clinic.
Job Responsibilities:
- Reach out to potential referral sources, including medical offices, community businesses and corporate offices to arrange and book "lunch and learn" sessions.
- Be engaged in industry events, representing our brand identity while interacting with businesses, potential partners and event planners.
- Take the lead in creating compelling marketing materials(Canva, Google Slides) such as brochures, posters, newsletters, and digital content.
- Brainstorm and develop innovative marketing initiatives that effectively promote our services and PhysioDNA brand.
- Daily and weekly creation and support of social media content thats relevant existing and potential patients.
- Achieve monthly revenue targets and work closely with management on partnerships
- Maintains patient accounts by maintaining, updating and recording personal and financial information.
Work well in a team environment and individually; excellent interpersonal skills
Maintain cleanliness and sanitization of the reception area and examination rooms; escort patients to treatment rooms; flexible to assist in all areas within the clinic
Procurement of supplies and replenishing supplies.
As well as other basic administrative tasks
**Skills**:
- Mature, reliable and trustworthy, well-groomed
- Outstanding communication skills, excellent command of the English language (written and oral); excellent phone demeanour
- Be self-motivated, detail-oriented, enthusiastic, have a positive attitude and be completely dependable and punctual
- Exceptional customer service skills; warm, friendly personality, energetic, enthusiastic, polite, tactful; pleasant and professional demeanour
- Strong multi-tasking skills and quick learner for computer skills and scheduling system; excellent organizational skills
- Ability to maintain patient confidentiality; must be discrete
- Ability to work well under pressure and complete high-quality work in accordance to clinic standards
- Be comfortable performing financial transactions; taking payments for services and products
**Experience**:
- Strong computer skills, able to learn our EMR (Jane App), basic knowledge of Microsoft Office
- Excellent knowledge of health care and office practices, procedures and standards preferred
- Must have previous phone and communication experience in a physiotherapy clinic
**Salary**: $44,000.00-$50,000.00 per year
**Benefits**:
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (required)
**Experience**:
- administrative assistant: 1 year (required)
- receptionist: 1 year (required)
Work Location: In person
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