Assistant Property Manager

2 weeks ago

Edmonton, Canada Avison Young Canada Full time

Our Story:
**About You**:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young

**About Us**:
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives - and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness - economic, mental and physical - because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too: Avison Young was awarded the prestigious America’s Best Midsize Employers for 2024, presented by Forbes and Statista, Inc. We’re proud to be regularly recognized for our team, services and culture and our team members enjoy comprehensive compensation and benefit programs. Through our customized work options, we give our people the flexibility to create a work environment that puts their overall well-being first. After all, we are powered by people.

Overview:
The Assistant Property Manager reports to the Property Manager & Director, Property Management. The Assistant Property Manager provides the Property Manager & Director, Property Management with administrative and building operations support, as directed. The Assistant Property Manager is responsible for keeping the Property Manager & Director, Property Management informed at all times, seeking guidance and direction as appropriate.

**Responsibilities**:

- Primary Functions and Responsibilities:

- Work with Operations and Property Management on the day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with Avison Young policies and client directives.
- Assist with the maintenance of the computerized Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests, preparation of monthly chargeback reporting.
- Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the Property Manager & Director, Property Management for appropriate action and follow-up.
- Assist building operations as requested; ensure optimum operation of the Building Energy/Automation Management system working in conjunction with the Property Manager & Director, Property Management and 3rd party energy management consultant.
- Administration:

- Process accounts payable
- Process cash receipts and accounts receivable
- Assist in preparation and distribution of tenant communication in line with client and AY.
- Maintain up-to-date contact lists.
- Co-ordinate and supervise all contracts, including periodic reviews of all service contracts (ie: maintain up-to-date contract log, assist with tendering, verify invoices match contract pricing and PO’s).
- Ensure that all site-specific documentation and financial reports are completed accurately and on time, (as applicable).
- Assist in preparation and submission of industry awards (BOMA, LEED, etc.).
- Tenant Relations:

- Respond positively and promptly to requests from tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s).
- Collect, analyze and report statistical data as may be required to provide accurate and current assessment of management objectives (KPI - response times and deliverables).
- Compliance:

- Monitor and ensure the property is environmentally compliant with environmental legislation, codes and corporate best practices.
- Monitor and ensure that tenant

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